Veterinary Receptionist - Millis, MA

Who we are

Main Street Veterinary Hospital is Hiring an Experienced Veterinary Receptionist!

Position DetailsRole: Experienced Veterinary ReceptionistStatus: Part-timeSalary: $22.00–$25.00 per hour, based on experienceSchedule: Tuesdays and Thursdays from 8:00 a.m.–5:00 p.m.

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, a 529 Savings Plan, and referral bonuses

Wellness & Peace of Mind: Paid time off, employee pet discounts, and access to additional wellness benefits based on eligibility

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, professional development opportunities, and uniform allowance

Lifestyle Perks You’ll Appreciate: A consistent two-day schedule, an Employee Assistance Program, and an employee discount program

Looking for a part-time veterinary receptionist position with a consistent weekday schedule and a team that genuinely values your experience? Main Street Veterinary Hospital may be the perfect fit.

At Main Street Veterinary Hospital, we’re proud of the care we provide and the supportive culture we’ve built. We believe great veterinary care starts with a team that communicates, respects one another, and works together to create a positive experience for every client and patient.

We’re looking for an experienced Veterinary Receptionist to join us on Tuesdays and Thursdays. This role is a great fit for someone who enjoys building relationships with clients, stays organized in a busy environment, and takes pride in helping the hospital run smoothly.

Why Our Veterinary Receptionists Love It Here

• Consistent Tuesday and Thursday schedule
• Supportive team that genuinely helps one another
• Collaborative culture where wins are shared and challenges are handled together
• Workplace where your ideas and contributions are valued
• Leadership that listens and supports your professional growth
• Meaningful relationships with clients and their pets
• Positive environment where you can feel comfortable being yourself

What Our Veterinary Receptionists Do

• Welcome clients and patients with warmth, professionalism, and compassion
• Answer incoming calls, route messages appropriately, and respond to voicemails promptly
• Schedule appointments and manage the appointment calendar efficiently
• Check clients and patients in and out
• Confirm and update client and patient information
• Collect payments, process invoices, and review estimates with clients
• Maintain accurate medical records and assist with record requests
• Manage appointment reminders and basic administrative tasks
• Maintain a clean, organized front desk and welcoming lobby
• Work closely with veterinarians, technicians, assistants, and fellow receptionists to support an efficient hospital workflow
• Provide calm, compassionate support during both routine and emotional visits

What Our Veterinary Receptionists Bring

• Previous veterinary reception experience
• Strong understanding of common veterinary appointment types
• Basic knowledge of preventive care and vaccines
• Excellent communication and customer-service skills
• Professional, compassionate approach to clients and coworkers
• Ability to multitask and remain organized in a busy environment
• Strong attention to detail and dependable work habits
• Basic computer skills and confidence learning veterinary software
• Cornerstone experience is a plus
• Positive attitude and genuine passion for veterinary medicine
• Team-first mindset and willingness to help wherever needed

The Extras You’ll Actually Feel

• A predictable schedule that makes planning life outside the hospital easier
• A team that supports one another without egos or unnecessary drama
• Leaders who recognize and appreciate your contributions
• Opportunities to continue learning and strengthening your skills
• Meaningful connections with long-term clients and their pets
• A workplace built on teamwork, respect, and open communication
• The satisfaction of helping every client and patient feel welcome and cared for

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account for eligible full-time employees
• 529 Savings Plan
• Tuition Support Program for eligible full-time employees
• Referral bonus program

Wellness Benefits

• Medical, dental, and vision insurance for eligible full-time employees
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance for eligible full-time employees
• Up to three weeks of full pay for the birth or adoption of a child for eligible full-time employees after one year of service. In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays for eligible full-time employees
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re an experienced Veterinary Receptionist looking for a consistent part-time schedule and a hospital where your skills, ideas, and contributions are appreciated, we’d love to meet you.

Apply today and discover why Main Street Veterinary Hospital is such a rewarding place to continue building your veterinary career.

Diversity, equity, inclusion, and belonging are core values at Main Street Veterinary Hospital and Vetcor. We are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their highest potential.