Senior Principal Applications Engineer Mass Spectrometry

Job DescriptionPosition summary:The successful Senior Applications engineer candidate will report to the Director of Applications and will work closely with other functions of the company, including business development, marketing, sales, and engineering. The Senior Applications engineer is responsible for leading  the development efforts of application-specific solutions around Aston; the company’s flagship product. The engineer is expected to play a major role in leading technical engagements with customers in the area semiconductor manufacturing and its vertical applications, preparing and presenting customer-facing material, contributing to product roadmaps, and supporting new product definition and introduction.Responsibilities:•            Develop intricate operational knowledge of MS products under development.•            Provide hands-on experience with instrument configuration, calibration, validation, and performance testing.•        Develop new market-driven applications in concert with potential customers.•        Support Aston evaluations at semiconductor OEMs and fabs•        Provide on-site setup, debug, and performance analysis of Aston systems•        Identify key        application-specific requirements early in the customer engagements process   •        Develop application-specific Aston solution bundles based on tailored HW and SW features         •        Develop a support plan and an execution timeline for key customer engagements            •        Strengthen key customer relations through technical competence and relationship management skills.•        Identify new application opportunities and write internal or customer-facing proposals•        Deliver customer-facing presentations and conduct pre-sale product demonstrations.    •        Develop and deliver HW/SW-related operational training sessions to customers. •        Acquire and        analyze samples from prospective customers and provide sample analysis data reports to actively close sales    opportunities.                  •        Contribute to and support definitions of next generation product roadmaps.       •        Contribute to product development efforts by breaking down system specifications into component performance requirements and participate in the development review process.           Requirements:•        M.Sc. degree with 6+ years’ work experience or Ph.D. with 2+      yrs. Work experience in Physics, Chemistry, Electrical Engineering, or a related field           •        5+ years hands-on experience with the development of mass-spectrometry based solutions for novel applications.•        Experience with analytical instruments such as mass spectrometers, gas analyzers, or plasma diagnostics•        Familiarity with semiconductor manufacturing processes (etch, CVD, ALD)•        Sound understanding of the new product introduction process, including the definition of new product requirements, prototypes evaluation, and ability to diagnose and debug systems level issues.•        Proven success in delivering customer-facing presentations and conducting          pre-sale product demonstrations.       •        Excellent written and verbal communications skills           •        Knowledge of control hardware e.g. PLC and software scripting using platforms e.g. Python and Lab-view is desirable.•        Up to 30% domestic and international travel expectations Preferred Skills:•        Self-motivated and comfortable working in early-stage or dynamic environments •        Strong team-building personality and collaborative mindsetPerformance Metrics per Agreed Upon KPIs:•        Excellence in managing customer relationships•        Achieving high customer satisfaction•        Achieving high rate of successful Aston evaluations