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Customer Service Representative - State Farm Agent Team Member

Eric Cabaniss - State Farm Agent
Posted 2 months ago, valid for 5 days
Location

Milton, FL 32570, US

Salary

$40,000 - $60,000 per year

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • The position of Customer Service Representative - State Farm Agent Team Member with Eric Cabaniss offers a competitive salary and requires previous customer service experience.
  • The role involves generating exceptional customer experiences and resolving inquiries while coordinating with agency team members.
  • Candidates should possess strong communication and interpersonal skills, as well as being detail-oriented and able to multitask.
  • The job provides various benefits including performance bonuses, paid time off, and opportunities for advancement and profit sharing.
  • We are looking for customer-focused and empathetic individuals who are driven and sales-minded for potential internal growth opportunities.
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Eric Cabaniss - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.



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