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Customer Service Representative - State Farm Agent Team Member

Eric Cabaniss - State Farm Agent
Posted 3 months ago, valid for 15 days
Location

Milton, Santa Rosa 32570, FL

Salary

Competitive

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • The position is for a Customer Service Representative - State Farm Agent Team Member with Eric Cabaniss, focusing on exceptional customer experiences.
  • Candidates should have previous customer service experience and strong communication skills.
  • The role includes answering inquiries, assisting with policy changes, and processing claims while maintaining accurate records.
  • The job offers a competitive salary, paid time off, profit sharing, and opportunities for advancement.
  • The ideal candidate is detail-oriented, empathetic, and driven, with a desire to support community needs.
Benefits:
  • One on one coaching
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Eric Cabaniss - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.



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