Experience Center Coordinator, Midwest

Job Description

Job Title

Experience Center Coordinator, Midwest

Job Description

The Midwest Business Area is seeking a dynamic and customer-focused Experience Center Coordinator to help champion the brand experience within our Milwaukee Axis Experience Center. This role is instrumental in delivering a world-class environment where partners, customers, and internal teams can meaningfully connect with Axis innovations.

You will love this role if You...

· Drive engagement by initiating invitations and supporting outreach to prospects, partners, and meeting attendees. Helping create meaningful touchpoints that reinforce the Axis brand.

· Champion the first impression through reception and office coverage, warmly greeting guests, and delivering clear, professional guidance in alignment with event and visit objectives.

· Enhance the visitor journey by managing guest sign-ins, issuing badges, and reporting on meeting activity to support marketing analytics and experience-center planning.

· Protect the Axis brand experience by ensuring the facility is immaculate and presentation-ready before, during, and after all customer and internal engagements.

· Maintain an exceptional hospitality standard through proactive food, beverage, and supply inventory management.

· Collaborate seamlessly with the Senior Event Coordinator to support AEC activations, onsite events, partner engagements, and other experience-driven initiatives.

· Support regional marketing execution by assisting the Field Marketing Manager with lead management, budget tracking, local purchasing, and operational requests.

· Serve as the primary liaison with the building landlord to ensure smooth day-to-day facility operations.

· Oversee logistics by managing inbound/outbound packages and coordinating shipping needs tied to events and demos.

· Curate hospitality experiences by coordinating catering services and maintaining strong partnerships with local hotels and vendors.

· Jump in where needed, taking on additional responsibilities that elevate the Experience Center and contribute to the Midwest marketing strategy.

What we’re looking for…

· A warm, outgoing presence who naturally embodies the role of a gracious host and brand ambassador.

· Someone who can confidently serve as a concierge for all Experience Center guests, ensuring every visit feels seamless and memorable.

· A strong communicator, both verbal and written, who represents the Axis brand with clarity and professionalism.

· A quick and resourceful problem-solver, ready to navigate guest needs or facility issues with calm efficiency.

· A detail-driven individual who ensures every touchpoint reflects our high standards.

· A flexible, collaborative team player who thrives in a fast-paced, customer-focused environment.

What you will need…

· A bachelor’s degree in marketing or a related field, or equivalent experience—2+ years in any marketing role or 3 years in hospitality.

· At least 1 year of customer-facing experience, or solid internship experience, ideally in a fast-paced, brand-driven environment.

· Ability to lift to 20 lbs. and confidently support onsite events and facility needs.

· Willingness to travel up to 10% for meetings, training, or regional marketing initiatives.

Pay range:

The approximate hourly pay range for this location and position is $27 - $29 an hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the state.

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let´s create a smarter, safer world

Type of Employment

Posting End Date

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 5000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let´s create a smarter, safer world

For more information about Axis, please visit our website www.axis.com.

Listen to Get To Know Axis – Podcast