Admissions Coordinator

Admissions Coordinator

St. Camillus Senior Living Community | Wauwatosa, WI

Help Seniors Find a Place to Call Home

At St. Camillus, we're more than a senior living community—we're a mission-driven organization dedicated to providing exceptional care, compassionate service, and meaningful connections. For over 95 years, St. Camillus has been a trusted leader in senior living, offering a full continuum of care and a vibrant community where residents and employees thrive.

We are seeking an Admissions Coordinator who is passionate about building relationships, guiding families through important life decisions, and helping prospective residents discover all that St. Camillus has to offer. If you enjoy connecting with people, creating exceptional customer experiences, and making a difference every day, we'd love to hear from you.

Why Join St. Camillus?

• Meaningful work that positively impacts seniors and their families
• Supportive, mission-focused team environment
• Opportunity to build lasting relationships within the community
• Engaging and rewarding role with a blend of sales, marketing, and customer service
• Professional development and networking opportunities
• Stable and respected organization with a longstanding reputation for excellence
• Collaborative culture where your contributions are valued and recognized
• Comprehensive Benefits Package:
  • • Health, dental, and vision insurance
    • Paid time off (PTO) and holiday pay
    • Retirement savings plan (403b) with potential employer contributions
    • Tuition reimbursement and professional development support
    • Employee Assistance Program (EAP)

Position Overview

The Admissions Coordinator plays a key role in maintaining occupancy within Assisted Living and Memory Care while supporting campus-wide marketing and admissions initiatives. This individual serves as a trusted resource for prospects and families, guiding them through the senior living decision-making process from initial inquiry through move-in.

Key Responsibilities

Relationship Building & Sales

• Respond promptly to inquiries from prospective residents and families.
• Conduct personalized tours showcasing the benefits, services, amenities, and lifestyle offered at St. Camillus.
• Build and maintain strong relationships with prospects through regular follow-up and engagement.
• Utilize Customer Relationship Management (CRM) tools to track interactions and nurture leads.
• Clearly explain contracts, pricing, meal programs, and the continuum of care available at St. Camillus.

Resident Admissions & Occupancy

• Support efforts to achieve and maintain full occupancy in Assisted Living and Memory care.
• Manage apartment waitlists and assist with apartment transfers.
• Coordinate move-ins with residents, families, and internal departments.
• Address current resident questions and concerns related to housing and occupancy.
• Assist prospects and families in understanding expansion plans and future opportunities at St. Camillus.

Marketing & Community Outreach

• Support marketing initiatives including seminars, open houses, educational events, senior fairs, and informational luncheons.
• Represent St. Camillus at community events and professional networking opportunities.
• Participate in outreach activities that promote the St. Camillus mission and services.
• Collaborate with the marketing team to achieve departmental goals and occupancy targets.

Team Collaboration

• Work closely with leadership, admissions, and resident services teams.
• Participate in staff meetings and organizational initiatives.
• Assist with special projects and other duties as assigned.

Qualifications

Required

• Associate degree or equivalent experience in admissions, sales, marketing, customer service, or a related field.
• Excellent interpersonal, verbal, and written communication skills.
• Strong presentation and public speaking abilities.
• Proficiency with Microsoft Office and technology systems.
• Valid Wisconsin driver's license and reliable transportation.
• Ability to work independently while effectively managing multiple priorities.
• Strong organizational and time-management skills.

Preferred

• Bachelor's degree in Marketing, Business, Communications, Healthcare Administration, or a related field.
• Experience in senior living, healthcare admissions, hospitality, or relationship-based sales.
• Experience working with older adults and their families.