Bartender

Description

POSITION SUMMARY

Responsible for mixing and serving alcoholic beverages, serving non-alcoholic beverages and selling food items to guests. Creates a friendly and memorable experience for guests by providing excellent customer service. Increases sales by promoting special drinks and menu items. 

Bartender Duties and Responsibilities:

• Mixes ingredients such as liquor, soda etc. to prepare cocktails and other drinks according to established recipes 
• Serves wine, beer and food to guests in a timely and professional manner 
• Collects payments (credit cards or cash) for items served following established accounting procedures for all transactions
• Strong cash handling skills 
• Monitor inventory of beverages to ensure adequate stock is maintained and properly rotated
• Knowledge of bar equipment and preventive maintenance
• Observe and respond to guests’ needs to ensure a positive customer service experience 
• Has thorough knowledge of food, wine, alcohol and non-alcoholic beverage menus 
• Responds calmly to angry guests 
• Checking identification of customers in order to verify age requirements for purchase of alcohol 
• Follow alcohol awareness procedures for preventing intoxication of guests and/or handling intoxicated guests 
• Prepare drinks properly and verify correct pricing
• Assist servers in bar knowledge (proper glassware, correct garnish, etc.). 
• Possesses proficient knowledge of liquor 
• Able to prepare an extensive variety of different drinks
• Maintains professional knowledge on new and revised beverage recipes 
• Clean and sanitize workplace according to company procedures to ensure compliance with health regulations 
• Performs all duties and responsibilities in a timely and effective manner 
• Maintain a favorable working relationship with all other company employees and vendors 
• Work as part of a team and uphold the standards of the organization at all times 
• Dressed neatly and well-groomed in company approved dress code at all times
• Washing of bar glassware
• Bartend in other venues as needed
• Other duties as assigned

Requirements

 PHYSICAL REQUIREMENTS

This position frequently lifts, carries, or otherwise moves and positions objects weighing up to 50 pounds unassisted. 

Ability to stand for up to 4 hours at a time.

REQUIREMENTS OF THE POSITION:

Qualifications & Skills:

• One year of experience in a high-volume operation 
• Must be 21 years of age or older 
• Ability to acquire bartender’s license
• High school diploma (or GED)
• Knowledge of drink recipes and in preparation of cocktails 
• Ability to operate POS system to perform all necessary transactions, knowledge of Toast POS system preferred
• Must be available week nights and weekends

Additional Requirements: 

• Willingness to commit to the mission, vision and Values of the organization
• Ability to read menus to sight-impaired guests 
• Ability to work service well and serve patrons in a timely manner
• Ability to hear well amongst loud background noise 
• Frequent bending and stooping
• Ability to pass a background check in accordance with state and/or Federal laws 

Milwaukee Rep Values Employees Who: 

• Communicate well with a diverse group of colleagues 
• Demonstrate an aptitude and eagerness to learn new skills and processes when necessary 
• Solve problems and engage in creative thinking about challenges individually and in a group environment 
• Able to accept and incorporate feedback 
• Have excellent interpersonal, teamwork, and diplomacy skills and ability to be self-directed and take initiative 
• Demonstrates a willingness to commit to learning and to the mission, vision, and values of the theater in areas of Equity, Diversity, and Inclusion efforts both in the workplace and in our community