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The Data Analyst designs, develops, validates, and maintains high‑quality reports, dashboards, and analytical solutions that support clinical, operational, and strategic decision‑making. The role collaborates closely with subject‑matter experts, leadership, and technical teams to translate business needs into accurate and actionable insights. Responsibilities include SQL development, Epic‑based reporting, data validation and quality review, performance optimization, and the maintenance of a governed report library. The analyst also provides end‑user support, documentation, and training to ensure data is accessible, reliable, and well‑understood across PCHC.
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ESSENTIAL FUNCTIONS
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Service - Provides reliable data support and analytical insights that assist departments and leadership in making informed operational and strategic decisions.
- Design, develop, test, and maintain reports and dashboards using appropriate tools (Reporting Workbench, Business Objects, Slicer Dicer, Crystal Reports, Power BI)
- Translate reporting requirements into high quality solutions; modify existing reports to meet evolving organizational needs.
- Follow organizational governance for report development and maintenance.
- Uphold PCHC values, safety, and confidentiality standards.
- Other duties as assigned.
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Empowerment - Equips leaders and departments with meaningful reports, forecasts, and data analysis that enable confident decision-making and performance improvement.
- Perform analytical assessments, to identify trends, anomalies, and data quality concerns; document and resolve issues.
- Optimize SQL queries and report logic for performance and scalability.
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Compassion - Supports equitable and informed organizational planning by ensuring data is thoughtfully analyzed and presented to meet the needs of diverse stakeholders.
- Support clinical, operational, access, dental, financial, and quality reporting cycles.
- Collaborate with IT and HIT teams to ensure data accuracy and system stability.
- Provide end-user training, documentation and job aids.
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Quality - Ensures accuracy, integrity, and reliability of data through careful incorporation, validation, research, and review of input and output information in support of business planning and forecasting.
- Conduct data validation, regression testing, and functional checks for OCHIN-released reports to ensure accuracy and reliability.
- Review database content for accuracy, consistency, and completeness.
- Maintain the health and wellbeing of our reporting database by doing routine data scrubbing.
- Maintain the report library with version control and documentation.
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EDUCATION AND EXPERIENCE:
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Required: Bachelor's degree in IT, Computer Science, Health Informatics, Data Analytics, Statistics, or related field OR an associate degree with 3 to 5 years of related healthcare analytics experience.
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Preferred: Epic certification or Business Objects proficiency; additional BI/database coursework.
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It is mandatory that all employees, employed providers and volunteers are vaccinated. All hired candidates must submit proof of vaccination prior to their orientation. This is a mandatory requirement for Progressive Community Health Centers. The purpose is to minimize exposure to and transmission of the influenza virus in the workplace by providing occupational protection to employees and thereby preventing exposure to members of the community, which we serve.
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