Office Manager

Company Description

My Company support several nationally-known clients and have access to a variety of jobs on an ongoing basis, and I'd look forward to an opportunity to work with you in the future. If you know of anyone who you could recommend that would be interested in this position, please let me know. 

Job Description

Site Manager
Milwaukee, WI (onsite)
3+Month Temp to perm
Mon-Fri 8am-5pm

Qualifications

Manage daily operations of a small to medium-sized site while leading a small team. This role is responsible for service delivery, staff performance, and maintaining a strong customer-focused environment while meeting operational and service-level expectations.

Responsibilities

• Oversee daily site operations and supervise a small team
• Manage contracted services including copy, courier, managed print, hospitality, imaging, and mail services
• Ensure compliance with SLAs, audit standards, deadlines, and quality requirements
• Prioritize multiple operational and managerial responsibilities
• Recruit, onboard, train, coach, and evaluate employees
• Conduct performance management, employee counseling, and career development planning
• Communicate team priorities and promote a positive work culture
• Maintain daily customer contact and gather end-user feedback
• Identify service gaps, scope changes, and process improvements
• Ensure proper staffing by aligning skills, equipment, and production needs
• Prepare site reporting, customer presentations, and business reviews
• Coordinate with internal teams to resolve pricing, ordering, and invoicing issues

Requirements

• High school diploma or GED required
• 3–5 years of related experience (B2B and/or technical)
• 2+ years of people management experience preferred
• 3–5 years of customer-facing experience required
• Strong leadership, communication, and customer service skills
• Ability to manage competing priorities and solve complex problems
• Working knowledge of technology and office production environments
• Ability to lift up to 50 lbs and walk the site as needed
• Professional written and verbal communication skills
• Ability to present to small or medium-sized groups

Additional Information

Candidates must be able to lift 50 pounds and stand for extended periods of time.