Program Director

Are you someone who is passionate about making a difference in the lives of others? Do you enjoy caring for and mentoring others with disabilities?

MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.

Overview

Do you enjoy leading teams and building high-quality programs that make a meaningful impact in the lives of others? Paragon Community Services (PCS), a MyPath Company, is seeking a Program Director to lead our Day Services site.

Our mission is to provide safe, enriching, and person-centered services that support individuals with developmental disabilities, physical disabilities, brain injuries, and mental health or behavioral challenges—supported by a leadership team that values collaboration, accountability, and excellence.

Job Summary:

We are looking for an experienced and strategic Program Director to oversee daily operations, lead staff, and drive program growth and quality. In this role, you will provide leadership to Program Managers and staff, ensure compliance and fiscal responsibility, maintain strong relationships with families and referral partners, and support the overall health, safety, and well-being of the individuals we serve. This is an ideal opportunity for a collaborative leader who thrives in a fast-paced environment and is passionate about building strong teams and sustainable programs.

Key Responsibilities:

Program Leadership & Operations

• Oversee daily operations to ensure safe, high-quality, person-centered services and compliance with agency policies and procedures
• Provide direct supervision, coaching, and mentorship to Program Managers and support staff
• Support staff during participant interventions and serve as a leadership role model across the site
• Maintain a positive, collaborative, and mission-driven team culture

Financial & Strategic Management

• Develop and manage the annual site budget and participate in monthly financial reviews
• Monitor census, program performance, and operational trends
• Partner with leadership on strategic planning and site growth initiatives
• Develop and implement marketing and revenue strategies to maintain sustainable enrollment

Admissions, Partnerships & Growth

• Serve as primary liaison with families, guardians, case managers, and referral sources
• Oversee referrals, tours, pre-admission assessments, and admissions processes
• Build and maintain strong community and customer relationships

Workforce Leadership & HR Oversight

• Support employee engagement, professional development, and retention
• Manage scheduling, payroll approvals, and personnel documentation in compliance with company policies

Service Authorization & Compliance

• Ensure accuracy of participant authorizations, attendance tracking, and service documentation
• Review units of service and ensure readiness for billing
• Maintain confidentiality and compliance with safety, emergency, and regulatory requirements

Comprehensive Employee Benefits Package

At Paragon Community Services, a MyPath Company, we are committed to supporting our employees' well-being, financial security, and professional growth. Our benefits package includes:

Financial & Retirement Benefits

• 401(k) Retirement Plan with MyPath Financial Wellness Resources
• Employee Stock Ownership Plan (ESOP)
• On-demand Access to Earned Wages
• Student Loan Pay Down Assistance
• Tuition Reimbursement

Health & Wellness

• Medical, Prescription, Dental, and Vision Plans
• Flexible Spending Accounts (FSA)
• Life & Disability Insurance
• Voluntary Life Insurance Options
• Accident, Critical Illness, and Hospital Indemnity Insurance
• My Voyage Wellness Program

Work-Life Balance & Additional Perks

• Paid Time Off (PTO) Accrual
• Employee Assistance Program (EAP)
• Childcare Search Assistance
• Employee Discount Program via PerkSpot
• Pet Insurance Discount

We value our employees and are dedicated to providing meaningful benefits that enhance our owners lives.

Qualifications:

Education & Experience:

• High school diploma or equivalent plus at least two years of post-secondary education in human services or a related field required; Bachelor’s degree preferred
• Minimum of three years of leadership or supervisory experience required
• Minimum of five years of experience in day programs, schools, camps, recreational, or residential settings
• Experience supporting individuals with developmental disabilities, physical disabilities, brain injuries, or behavioral/mental health needs preferred

Required Skills & Attributes:

• Ability to maintain a calm and effective demeanor in emergency and stressful situations.
• Strong leadership, problem solving and  communication skills
• Ability to work independently with minimal supervision
• Commitment to person-centered services and team development

Additional Requirements:

• Valid driver’s license and acceptable driving record required
• Ability to assist with participant activities, including lifting up to 40 lbs occasionally
• Ability to work in environments that may be noisy, active, or involve exposure to cleaning agents or bodily fluids

Additional Information

MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.

Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners.  We ask for demographic information so that we can be intentional in supporting our Owners best.  Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.

Our Culture

At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:

• Passion

• Accountability

• Teamwork

• Openness

• Continuous Learning and Innovation

As an employee owner, you can expect transparency, respect and appreciation. You’ll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless!

MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.