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Description
The Pharmacy Technician, under the supervision of the Pharmacy Business Manager, supports the pharmacist in preparing, processing, filling, and dispensing prescriptions. The Pharmacy Technician sorts, stocks and labels medication while monitoring inventory levels. The Pharmacy Technician works alongside Sales Associates to provide excellent customer service by assisting patients with pickups and transactions.
Essential Functions, Duties, and Responsibilities
- Consistently adheres to all departmental policies and procedures
- Maintains high level of patient confidentiality according to HIPPA and company standards
- Maintains a safe and clean pharmacy by complying with rules and regulations
- Exercises excellent customer service by greeting and assisting all patients and visitors with pickups, transactions, and consultations regarding their medications
- Answers phone calls and requests of patients, healthcare providers, and medical facilities
- Processes all prescribed medications and ensures all information is accurate and complete
- Organizes medications and prepares prescriptions for dispensing by the pharmacists by retrieving, reading medication orders, preparing labels, calculating quantities, counting, pouring, weighing and at times mixing medications
- Supports the Pharmacy by stocking, assembling, and distributing medications
- Maintains records by recording and filing medical providers prescription and orders
- Enters data in computer system, recording all prescriptions, purchase orders, requisitions, and disbursements
- Maintains and monitors Pharmacy inventory by checking pharmaceutical stock to determine inventory level, anticipating medication and supplies, placing, and expediting orders, verifying receipt, and disposing of expired drugs
- Performs other duties as assigned
Requirements
- Strong analytical, problem-solving, and assessment skills
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
- Excellent interpersonal skills and ability to work cohesively with a team or independently and build relationships with staff and external partners
- Ability to operate different equipment such as computers, scan guns and cash registers
- Knowledge of medical terminology, medication, and dosage measurement
- Basic mathematical functions in all units of measurement
- Strong written and verbal communication skills
- Effective computer skills
- Supply inventory management skills
Education, Training, and Experience
- High School Diploma or equivalent required; college credit or additional education in medical field or insurance and billing courses preferred
- Pharmacy Technician registration/certification in New Jersey
- Have a minimum of 1 year experience in pharmacy, retail, medical, or customer service field
- Bilingual English and Spanish required
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