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We’re looking for a highly organized, high-energy team member who thrives in a fast-paced
environment. The Coordinator, Digital Commerce provides day-to-day operational support for Europa Eyewear’s digital businesses aoeyewear.com and eyebos.com. This role supports execution across promotions, digital merchandising, and analytics to ensure activations go live accurately, on time, and aligned with business priorities. This is a support-focused role that partners with Operations, Analytics, and Customer Experience to help maintain a high-performing and seamless digital path to purchase.
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Responsibilities: Sales & Operational SupportÂ
- Support daily operations including website content upload and management, site merchandising and management in Shopify merchandising system.
- Monitor in-stock status and assist with coordinating launch readiness (SKU setup, timing, go-live requirements)
- Support execution of the promotional calendar, including setting up promotions (discounts, loyalty offers, GWPs) and completing QA/testing prior to launch
- Track inventory risks (low stock, overstock, discontinued items) and help coordinate mitigation actions.
- Execute quarterly status changes and repricing in Shopify.
Digital Merchandising & Channel ExecutionÂ
- Execute updates to onsite merchandising (collections, product sorting, navigation, site updates, and launch checks) to support conversion
- Support product setup and maintenance, including SKU details, product availability, pricing checks, tagging, and content hygiene
- Coordinate product listings and promotion setup support for social commerce, ensuring product feeds/listings are complete, accurate, and aligned to launch timelines
- Assist in building landing pages and other blog, website content, as needed.
- Coordinate with creative and operational manager to execute promotional and general creative flips (website, email, SMS, etc.)Â
- Assist in trafficking creative assets to third party partners and agencies.
- Flag issues and coordinate resolution with internal teams and partners.
- Partner with Amazon contractor, product team to deliver product inputs and deliverables required to support the growth of the Amazon marketplace.
Reporting & Data AccuracyÂ
- Assist in preparation of weekly/monthly & ad hoc reporting
- Track and summarize key KPIs (sales, conversion, AOV, promotional lift, sell-thru) and share highlights and opportunities with the team
- Maintain accurate details across tools and trackers; support data QA for dashboards and reporting
Requirements:Â
- Bachelor’s degree required (or equivalent practical experience)
- 1-3 years of relevant experience in digital (sales, operations, merchandising) or a highly detail-oriented, analytical role.
- Google analytics know-how and experience a plus.
- Hands-on experience with a Shopify storefront is desired (admin, reporting, products, collections, merchandising, promotions coordination, QA)
- Strong Excel skills (pivot tables, lookups, basic data manipulation)
- Highly organized with excellent attention to detail, able to manage SKU-level accuracy, promo setup, and launch checklists reliably
- Clear communicator who can coordinate across teams, escalate issues quickly, and keep tasks moving in a fast-paced environment
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