Front Desk Coordinator

BizTek People is in search of Medical Front Desk Coordinator / Patient Services Representative for our client in Minneapolis!

We are seeking an experienced Medical Front Desk Coordinator to support a busy outpatient specialty clinic. This role serves as the first point of contact for patients and is responsible for delivering excellent customer service while managing registration, scheduling, insurance verification, and administrative support functions.

Requirements

• High School Diploma or GED
  
• Minimum 1 year of healthcare front desk experience
  
• Epic EMR experience required
  
• Experience with patient registration, appointment scheduling, check-in/check-out, and insurance verification
  
• MyChart and In-Basket experience preferred
  
• Reliable transportation for occasional support at a secondary clinic location
  

Responsibilities

• Greet and assist patients in person and by phone
  
• Complete patient registration and check-in/check-out processes
  
• Collect and verify demographic, insurance, and financial information
  
• Schedule appointments and manage patient communications
  
• Collect co-pays and outstanding balances
  
• Process documentation, medical records, mail, and faxes
  
• Support Epic EMR, In-Basket, and MyChart workflows
  
• Maintain reception and patient-facing areas
  
• Assist with general office operations and administrative tasks
  

Ideal Candidate

• Strong customer service and communication skills
  
• Excellent organizational and multitasking abilities
  
• Ability to work effectively in a fast-paced healthcare environment
  
• Team-oriented, dependable, and adaptable
  
• Consistent attendance and professionalism
  

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