Description

LivINN Hotels LTD is seeking a motivated Assistant General Manager to support daily hotel operations and lead front desk teams in delivering exceptional guest service. This full-time leadership role assists the General Manager, oversees staff, resolves guest concerns, and ensures company policies and service standards are met. Ideal candidates have hospitality experience, strong leadership skills, and a hands-on, service-focused approach.

Starting salary: $45,760 - $49,920 Depending on Experience

Must be available weekends, Primary Shift 3 pm - 11 pm.

Benefits Include: Medical, Dental, Vision, Paid Life Insurance, Paid Time Off, Supplemental Benefits,401k and match.

Requirements

Oversee daily hotel operations and assume full responsibility when the General Manager is not on site
Supervise, schedule, train, and support front desk staff, night audit, and breakfast attendants
Participate in hiring, onboarding, coaching, and employee development
Conduct performance evaluations and provide ongoing feedback
Monitor reservations, check-ins, activity logs, and shift transitions
Resolve guest concerns, complaints, and escalations professionally
Review and verify employee timecards and department schedules
Ensure accuracy in cash handling, safe counts, and key control
Maintain inventory and ordering supplies as needed
Enforce company policies, procedures, and service standards
Promote teamwork, accountability, and ethical conduct

Qualifications

Minimum of 2 years of hospitality or related industry experience
Previous supervisory or leadership experience preferred
Strong communication, organizational, and customer service skills
Ability to work independently and make sound operational decisions
Comfortable handling guest conflicts and high-pressure situations
Ability to cover shifts on short notice when needed
Ability to maintain required quality metrics
Must pass a background check

Physical Requirements:

Ability to sit or stand for extended periods
Ability to lift up to 50 pounds
Ability to bend, stoop, kneel, and perform light physical tasks as needed

Work Environment & Expectations:

Fast-paced hospitality environment
Requires flexibility in scheduling, including evenings, weekends, and holidays

Learn more about this Employer on their Career Site