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Credit and Collections Manager
Protect Cash Flow. Strengthen Customer Relationships. Lead with Precision.
Location: Minneapolis, MN | Status: Full-Time, Exempt | Salary: $80,000–$90,000
Smyth Companies, a manufacturer of high-end labels and flexible packaging for consumer goods, is seeking a service-minded Credit and Collections Manager to lead our credit and collections function out of Minneapolis, MN. Reporting to the Business Unit Controller, you'll take ownership of the full credit-to-cash cycle — from risk assessment to hands-on collections — while working closely with our Accounting team to protect cash flow and support the needs of our customers and our business.
What You'll Do
- Manage the accounts receivable aging process, identifying priority accounts and driving collection results
- Screen and monitor credit risk for both new and existing customer accounts
- Onboard new customers and manage ongoing customer credit portals
- Establish and track KPIs to measure and continuously improve collections performance
- Report credit and collections performance to executive leadership and management
- Partner with the Accounting team to support broader financial operations and special projects
What Sets You Apart
- Strong analytical skills, with the ability to turn AR aging data into a clear collections strategy
- Excellent written and verbal communication skills
- Ability to manage multiple priorities independently in a fast-paced environment
- Sound judgment, strong organizational skills, and high attention to detail
- A collaborative mindset with the flexibility to take on additional responsibilities as needed
- Experience working with Fortune 500 companies and customer credit portals
- Manufacturing industry experience is a plus
Why Join Smyth?
- Full-time, Monday–Friday schedule within a collaborative Accounting team
- Competitive salary ($80,000–$90,000), based on the skills and experience you bring
- Full benefits package: medical, dental, vision, PTO, paid holidays, short- and long-term disability, life insurance, and more
- The opportunity to make a direct, visible impact on Smyth's cash flow and financial health
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