Head of Enterprise Program Management

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Head of Enterprise Program Management will play a critical role in strengthening enterprise execution discipline and ensuring the successful delivery of large-scale strategic initiatives across the company. This leader will own the enterprise program management office and establish the standards, governance, routines, and operating mechanisms needed to drive disciplined execution against the organization’s highest-priority initiatives.

This leader will partner closely with senior leaders, business lines, functional teams, initiative owners, and the enterprise change management function to ensure that major efforts are clearly structured, well-governed, effectively prioritized, and delivered with clear ownership, integrated planning, risk management, stakeholder readiness, and accountability.

The successful candidate will be a highly structured, execution-oriented leader with strong strategic judgment, enterprise mindset, and deep experience leading complex, cross-functional programs. They will bring discipline, credibility, and practical rigor to ambiguous and high-impact initiatives, while helping senior leaders translate strategic priorities into clear plans, milestones, governance routines, and measurable outcomes. This leader must also be skilled at driving alignment across diverse stakeholders, identifying execution risks early, and ensuring that complex programs are managed in a coordinated, transparent, and disciplined way.

Essential Functions

• Lead the enterprise program management office, including the development of consistent standards, tools, governance routines, reporting mechanisms, and execution disciplines for major strategic initiatives.
• Establish and maintain a disciplined enterprise initiative portfolio view, ensuring clear ownership, milestones, dependencies, risks, decisions, and measurable outcomes.
• Partner with the enterprise change management leader to ensure organizational impacts, stakeholder considerations, adoption risks, and readiness activities are appropriately integrated into major strategic initiatives.
• Promote consistent application of enterprise change management best practices across strategic initiatives, ensuring program governance and execution plans appropriately address organizational impacts, stakeholder engagement, and adoption considerations.
• Partner with senior leaders and initiative owners to translate strategic priorities into actionable execution plans with clear accountabilities, sequencing, timelines, and success measures.
• Ensure major initiatives have effective governance structures, decision-making routines, escalation paths, and executive reporting.
• Drive transparency and accountability across initiative teams by identifying risks, resolving barriers, monitoring progress, and enabling timely executive decisions.
• Develop executive-level materials, initiative updates, decision documents, and governance reporting for senior leadership forums.
• Identify opportunities to improve enterprise execution practices, reduce duplication, clarify ownership, and strengthen alignment across major programs.
• Build trusted relationships with senior leaders and cross-functional partners to influence outcomes without always relying on direct authority.
• Lead and develop a high-performing team with strong capabilities in program management, stakeholder engagement, governance, executive reporting, and enterprise execution.
• Drive measurable outcomes in a timely, cost-effective, and disciplined manner, balancing execution rigor with risk management, stakeholder alignment, and sustainable delivery.

Qualifications & Experience

The successful candidate will have a proven track record leading complex enterprise programs, transformation efforts, or large-scale strategic initiatives in a highly matrixed organization. This leader brings a strong combination of strategic insight, operational discipline, executive presence, enterprise execution capability, and the ability to effectively partner across functions to support successful implementation of enterprise initiatives. They will have demonstrated success building program structures, driving cross-functional alignment, influencing senior leaders, and delivering outcomes across complex initiatives with significant enterprise impact.

Experience may include leadership roles in:

• Enterprise Program Management Office / Transformation Office
• Business Transformation
• Strategy Execution
• Operations or Business Management
• Management Consulting
• Large-scale technology, process, operating model, or organizational transformation
• Regulated financial services or similarly complex enterprise environments

The preferred Candidate will have:

• Bachelor’s degree required; MBA, advanced degree, or equivalent experience preferred.
• Significant experience leading complex, cross-functional enterprise programs or transformation initiatives.
• Deep expertise in program management disciplines, including governance, milestone tracking, dependency management, issue escalation, executive reporting, and benefits realization.
• Working knowledge of change management principles and experience partnering with change management teams to support large-scale enterprise initiatives.
• Proven ability to operate effectively in a highly matrixed organization with multiple senior stakeholders and competing priorities.
• Strong executive presence and communication skills, including experience preparing senior leadership materials and facilitating executive decision-making.
• Strong judgment, enterprise mindset, and ability to assess tradeoffs, risks, dependencies, and organizational implications.
• Experience leading teams and building scalable operating models, standards, and routines.
• Comfort operating in high-stakes, confidential, and fast-moving environments.
• Experience in financial services or another highly regulated industry preferred.
• Familiarity with transformation, technology, operating model, or process simplification initiatives preferred.

Leadership & Management Behavioral Competencies

• Collaboration & Engagement: Builds strong partnerships across lines of business and control functions to enable effective enterprise execution and delivery.
• Drives Results: Executes with urgency, discipline, and accountability, delivering complex initiatives against agreed outcomes, timelines, and enterprise priorities.
• Strategic Mindset: Connects initiative execution to broader enterprise strategy and ensures work is prioritized, sequenced, and governed with an enterprise lens.
• Execution Leadership: Leads through complexity and ambiguity, helping stakeholders align on priorities, decisions, risks, delivery expectations, and organizational impacts.
• Problem Solving & Judgment: Applies sound judgment, analytical rigor, and practical decision-making to complex execution challenges, risks, and dependencies.
• Influence: Effectively influences senior leaders, initiative owners, and cross-functional partners through clear recommendations, structured thinking, and trusted relationships.
• Communication: Clearly articulates initiative objectives, risks, decisions, tradeoffs, dependencies, progress, and stakeholder implications to a variety of audiences, including executive-level stakeholders.
• Enterprise Accountability: Creates clarity around ownership, governance, milestones, and outcomes, ensuring teams remain aligned and accountable for delivery.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.