Nursing Station Technician (NST)- Outpatient Observation

Fairview is looking for a Nursing Station Technician (NST) to join our Outpatient Observation team at the University of MN Medical Center East Bank Hospital in Minneapolis, MN. 

The NST is responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and / or equipment, setting up and maintaining patient rooms, reordering and stocking supplies. Performs a wide range of clerical, transcription, and maintenance of patient care unit desk area functions. Coordinates the flow of communication on a patient care unit. The NST does not work autonomously but under the direction of the professional nurse. They may or may not be given a patient care assignment based on unit needs and the discretion of the manager / charge nurse.

Schedule: This position is a 0.60 FTE (48 hours per two‑week pay period) with 12‑hour night shifts 7pm-7am with an every‑third‑weekend rotation.

Job Description

• Facilitates timely flow of communication on the patient care area to ensure the exchange of information and to promote the coordination of services.
• Promptly answers the telephone identifying self and patient care area, asks questions to clarify information, and consistently follows through on all messages in a timely and courteous manner.
• Coordinates activities of the desk area to provide prompt, accurate and courteous handling of communication. Consistently answers patient intercom promptly and relays patient requests in a timely manner.
• Coordinates the scheduling of tests, lab work, and other patient and department procedures, arranges appropriate transport and assists with transport. Optimally uses EHR.
• Prepares charts for discharge and transfers.
• Prepares and completes vital informative sources for specific care area (e.g. brainboard, census information, computer information). Assigns and maintains unit communication technology (pagers, ascom phones).
• Responsible for the accurate, timely transcription of physician’s orders.
• Follows the crucial steps for timely and accurate transcription of physician’s orders as required by recognizing and order needing transcription, ordering vital services, tests, equipment, and signing off order per procedure.
• Demonstrates familiarity with medical terminology and abbreviations and utilizes accurate abbreviations and symbols per procedures.
• Demonstrates interpersonal skills by transcribing physician orders based on priorities and by following a detailed routine.
• Responsible for the maintenance of desk area and patient supplies and equipment according to designated standards.
• Orders individual patient supplies as advised by a nurse or as indicated in physician orders.
• Notifies appropriate department per procedure for equipment requiring maintenance and follows through on status of equipment as vital.
• Demonstrates general knowledge of cost containment and awareness of cost control by following designated standards of the patient care area.
• Maintains safe, clean and efficient patient care areas.
• Participates in orientation of new staff (e.g. Nursing staff, physicians and students) on the patient care unit.
• Provides basic patient care by performing routine duties to include: personal grooming, bathing, toileting, feeding, skin care needs (clean and sterile dressing changes), applying ointments / creams; oral hygiene; specimen collection / testing; position / ambulating; changing linens, and promptly answers call lights.
• Assists nurses in supervising patient condition

Required Qualifications (Must have BLS certification and ONE of the following):

• Six months of recent hands-on patient care experience (acute, long-term, or home care)

• Enrolled in an LPN, RN, or NP program (with at least 1 completed clinical semester)

• Certified Nursing Assistant (CNA) on the MN Registry

• Completed Fairview’s OnTrack Nursing Assistant training program

Preferred Qualifications:

• Previous experience as a Health Unit Coordinator, Nursing Assistant, or other related experience

Keywords: CNA, NA, NST, Certified Nursing Assistant, Personal Care Attendant

Fairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more! Please follow this link for additional information: https://www.fairview.org/benefits/afscme

The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.