Service and Product Assistant

Fairview is looking to hire a Service and Product Assistant to join our team at Fairview East Bank University Hospital in Minneapolis, MN. This is a full-time, 1.0 FTE day-shift position, approved for 80 hours per pay period and is benefit eligible. The anticipated schedule is Monday through Friday from 6:00 a.m. to 2:30 p.m. This position is represented by AFSCME.

To receive, deliver, replenish, clean, and maintain appropriate equipment/supplies/linen/forms. To assist with maintaining inventory control.

Responsibilities

• Maintains adequate inventory levels of equipment, linen, and supplies.
• Understands inventory control concepts
• Calculates par levels and recommends adjustments
• Differentiates between supply usage whether routine, special cause, patient volume change or cyclical change
• Alerts Inventory Specialist to variances, stock-outs, defects, etc.
• Accounts excess inventory, documents and properly routes
• Routinely performs cycle counts to identify inventory adjustments and expired product
• Removes recalled, changed or expired products as instructed
• Coordinates shipment, delivery and stocking of supplies for all locations
• Operates computer for supply and equipment requests as well as equipment tracking, productivity reporting, etc.
• Maintains medical equipment.
• Identifies medical products and equipment by proper name, purpose and potential connection to other medical products.
• Reviews Operating Room surgery schedule and selects appropriate medical supplies and surgical instruments for Case Care set-up
• Assures appropriate rotation of medical equipment to maximize utilization and meet patient care area needs
• Performs gross decontamination of instruments and accessories; cleans, rinses and properly routes
• Decontaminates and cleans patient care equipment
• Responds to customer requests for supplies and demonstrates effective communication.
• Provides courteous and timely responses to customer inquiries
• Effectively differentiates supply/equipment request types as stat/emergency (life threatening) and routine
• Speaks English proficiently
• Clearly articulates conversation by phone, E-mail and in-person
• Confirms nature of requests to ensure accuracy

Required Qualifications

• High school diploma or 2 years' experience in lieu
• 6 months comparable materials or related experience

Preferred Qualifications

• 1 year health care related experience.
• 1 year customer service experience

Fairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more! Please follow this link for additional information: https://www.fairview.org/benefits/afscme