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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
The Client Connectivity Solutions Consultant is responsible for optimizing our client’s experience as they are connecting their applications to U.S. Bank. Clients may choose to interact with their data via Application Programming Interface (API) or file-based transmission and our Client Connectivity center of excellence is here to facilitate along the way. Our Client Connectivity Solutions Consultants will assist clients in selecting their preferred connectivity method to achieve the desired results and serve as a guide along the way to ensure market readiness.Â
Responsible for coordinating and driving activities to ensure an optimal experience from defining the customer’s end-to-end journey to managing technical inquiries during their integration with U.S. Bank APIs. Collaborates across business and technical teams to contribute to the success of our API operations services. Defines the workflows undertaken during execution, creates the training materials, and drives system enhancements to improve operating efficiency. Assists in setting up customer access to our API products, notifying of events that may affect their API services, and providing technical assistance in our customer-facing environments. Tracks and monitors the customer requests through completion, while providing excellent service and support.
From managing technical inquiries to orchestrating in-depth testing, we’re looking for someone with a background in collaboration across business and technical teams to contribute to the success of our clients’ onboarding. Â
Onboards new customer implementations of Treasury Management Core Products and other financial products to provide a smooth, seamless onboarding client connectivity experience with Treasury Management products.  Builds up positive customer relationship by ensuring an optimal level of service delivery and product functionality exceeding customers’ expectation.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Three to five years of experience in project management activities
Preferred Skills/Experience
-Client Facing/Coordination is a must
-Knowledge on SFTP and MFS Configurations
-Knowledge of File formats for different Treasury Core Products and SSH/PGP keys
Location expectationsÂ
This role requires working from a U.S. Bank location three (3) or more days per week.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:Â
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $81,515.00 - $95,900.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
Learn more about this Employer on their Career Site
