Must be available to work Saturday and Sunday.

PURPOSE: To create an innovative and fun family entertainment experience utilizing specialized skills and abilities. Provide outstanding internal and external guest service at all times. Ensure a positive guest experience

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Assist leadership with booking, contacting vendors, ordering, scheduling, add ons, etc
Direct contact for party family
Responsible for setting up, decorating, cleaning up, and maintaining party area
Pick up food and cupcakes from vendors
Ensure parties begin and end with timeliness
Ensure each party receives everything included in the package or any special requests
Explain all the needed rules and policies for the party
Ensure party is run in the sequence of the guest’s preference
Help serve food, beverages, and cake to party guests
Ensure the safety of party guests
Prevent non-party members from entering the space
Restock party supplies and party add-ons as needed
Entertain guests in a professional, family friendly manner
Perform to highest standards and act appropriately for family audiences
Take direction from Team Leads and Supervisors
Maintain cleanliness of work environments
Regular, reliable and consistent attendance
Follow all company and department policies and procedures
Additional duties as assigned

PREFERRED SKILLS, KNOWLEDGE AND ABILITIES:

Represent Nickelodeon Universe and Mall of America with highest degree of professionalism
Good listening skills when dealing with guests, coworkers and supervisors
Ability to work as part of a team and in collaboration with other departments
Ability to multi-task in a fast-paced, sometimes stressful environment
An outgoing and energetic person that will entertain in a family party environment
Prior experience as in a service position preferred, but not required
May also be asked to train and perform as character performers

PHYSICAL JOB REQUIREMENTS:

Stand/move about –Frequently, 90%
Kneel/crouch– Periodically, up to 40%
Reach at or above shoulder level – Frequently, 50%
Reach at or below shoulder level – Frequently, 50%
Handle/lift large items such as boxes/packages (up to 40lbs) – Frequently, 60%
Bend/stoop/squat – Frequently, 50%
Repetitive motions – Frequently, 30%

Pay is based on many aspects which vary based on position. These include labor markets and, in some instances, may include education, work experience and certifications. In addition to your pay, Mall of America is passionate about the future of our team members, we want to ensure you have a wealth of support and resources, to care for yourself and your loved ones. Our one-of-a-kind job perks for most team members include, team member discounts, free Nickelodeon Universe ride passes, Teladoc, Employee Assistance Program, generous tuition reimbursement, and FREE Metro Pass Universal Pass. Mall of America offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your loved one’s care for your whole selves. Other benefits for eligible team members include 401(k) match, short term disability, long term disability, paid parental leave, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at Job Perks + Benefits | Mall of America®

Learn more about this Employer on their Career Site

Entertainment Party Host - Part Time