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Description
Job Summary
The Bakery/Deli Assistant Manager supports the department manager in daily operations, ensuring efficient production, high-quality products, and excellent customer service. This role includes staff management, inventory control, ordering supplies, merchandising, and maintaining a clean, safe work environment.
Key Responsibilities
Leadership & Staff Support:
- Support in training, supervising, and motivating staff to ensure high performance.
- Assist in creating and managing staff schedules.
- Help ensure staff are knowledgeable about products, food safety, and customer service standards.
- Provide feedback, coaching, and support for staff development.
- Foster a positive team environment to promote engagement and productivity.
- Help handle staffing issues such as scheduling and performance evaluations.
- Assist with recruitment, hiring, and onboarding new staff.
Product Management:
- Assist in overseeing daily production to ensure products meet quality standards.
- Ensure items are visually appealing, fresh, and well-stocked.
- Assist in managing production schedules.
Inventory & Ordering:
- Monitor inventory and help place orders.
- Assist in implementing efficient stock rotation.
- Track and manage inventory accurately and assist with documentation.
Customer Service & Sales:
- Provide excellent customer service, ensuring a positive shopping experience.
- Assist customers with product recommendations.
- Implement merchandising strategies to enhance product visibility and drive sales.
- Monitor sales trends and assist in adjusting product offerings to maximize department sales.
Health, Safety & Compliance:
- Ensure compliance with all health, safety, and sanitation regulations, including food handling and storage.
- Help maintain a clean, organized, and safe work environment by conducting regular safety audits.
- Assist in overseeing the cleanliness of equipment, tools, and the department floor.
Financial Performance & Budgeting:
- Assist in monitoring department financial performance, ensuring alignment with the store's budget.
- Help control shrinkage through inventory management.
Benefits Summary for Full Time:
- Medical, Dental, Vision
- 401k
- Employer Paid Life Insurance
- Long Term & Short Term Disability
- Hospital, Critical Illness, Accident
- Paid Vacation and Paid Holidays
- Sick & Safe Time
- Shift differentials for working Sundays & Holidays
- 10% discount at any Mackenthun’s locations
- Referral bonuses
- Dietitian services
Requirements
Qualifications
- High School diploma (GED) required; 1+ years of management experience.
- Prior bakery or culinary experience preferred.
- Strong organizational, problem-solving, and math skills.
Working Conditions and Physical Demands
- Physical labor, including lifting up to 50 lbs, and working in a bakery and deli environment.
- Must be able to work in a fast-paced environment, with occasional evening, weekend, and holiday shifts.
- Exposure to cleaning chemicals and various work areas.
- Exposure to machine noise, heat and cold temperatures.
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