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Be the first smile they see. The voice they trust. The heart of our front desk.
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At Mint Hill Animal Hospital, we鈥檙e more than just a veterinary clinic - we鈥檙e a team that leads with compassion, connection, and care. We鈥檙e looking for a Full-Time Customer Service Representative to join us and bring warmth, efficiency, and energy to our front desk.
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For more than 30 years, Mint Hill Animal Hospital has proudly served the Mint Hill community and surrounding areas with high-quality veterinary care. As an AAHA-accredited hospital and recipient of AAHA Practice of the Year recognition, we are committed to delivering exceptional patient care while fostering a supportive, team-focused workplace.
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Our services include:
- 路 Preventive and wellness care
- 路 Vaccinations and parasite prevention
- 路 Advanced dentistry and dental radiology
- 路 Soft tissue and orthopedic surgery
- 路 Digital radiography and ultrasound
- 路 In-house diagnostics
- 路 Boarding services
- 路 Senior pet care
- 路 Urgent and sick patient appointments
- 路 Online pharmacy and preventive care plans
We combine advanced medicine with genuine compassion, ensuring every client and patient feels welcomed, respected, and cared for from the moment they walk through our doors.
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This role may be perfect for you if:
- You鈥檙e a people person who loves creating positive experiences from the first phone call to checkout
- 路 You鈥檙e organized and detail-oriented, keeping appointments, records, and communications running smoothly
- 路 You鈥檙e a multitasking pro who remains calm and professional during busy periods
- 路 You鈥檙e comfortable learning and navigating veterinary software and digital communication tools
- 路 You鈥檙e compassionate and empathetic when helping pet owners through stressful situations
- 路 You enjoy working collaboratively and supporting your teammates
- 路 You鈥檙e looking for a career鈥攏ot just a job鈥攊n a hospital that values growth and development
Why Mint Hill?
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Located just outside Charlotte, Mint Hill offers the perfect balance of small-town charm and big-city convenience. Enjoy beautiful parks, family-friendly neighborhoods, local restaurants, and easy access to all that the Charlotte area has to offer. Whether you鈥檙e a lifelong resident or considering relocating, Mint Hill is a wonderful place to live, work, and grow.
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What's in it for you?
- Competitive pay, based on experience聽
- Medical, dental, vision, and life insurance聽
- Free virtual mental healthcare for household (13+)
- Generous CE allowance + paid CE time聽
- Uniform allowance聽
- Pet care discounts for your personal pets聽
- PTO, floating holidays, parental leave, and military leave聽
- A robust Employee Assistance Program (from finances to wellness and everything in between)聽
- Access to Encore Vet Group鈥檚 library of training, CE, and career development resources聽
- A 401(k) with up to 5% company match.聽
Want to work somewhere you can grow, belong, and be part of something special? Apply today!
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Check us out: www.minthillanimalhospital.com
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