Residential Roofing - Project Manager

Residential Roofing Sales / Project Manager Job Description

Position Title

Residential Roofing Sales & Project Manager

Company Overview

At Arnold Roofing & Restoration, we believe in putting people over profit while delivering superior roofing and exterior solutions with integrity, professionalism, and exceptional customer service. Our team is committed to educating homeowners, protecting our community from bad contractors, and providing the highest level of restoration and roofing experience possible.

We are seeking a motivated, relationship-driven Residential Roofing Sales & Project Manager to join our growing team. This position is ideal for someone who is competitive, self-motivated, organized, and passionate about helping homeowners through the roofing and restoration process.

Position Summary

The Residential Roofing Sales & Project Manager is responsible for generating leads, performing roof inspections, educating homeowners, managing insurance restoration and retail roofing projects, and overseeing the customer experience from initial contact through project completion.

This role combines sales, customer service, project coordination, and roofing education to deliver an exceptional experience for every homeowner.

Key Responsibilities

Sales & Lead Generation

• Generate residential roofing leads through networking, referrals, canvassing, social media, and community outreach
• Conduct in-home consultations and roof inspections
• Educate homeowners on roofing systems, storm damage, insurance restoration, and replacement options
• Build and maintain strong customer relationships
• Present estimates, contracts, and project options professionally
• Follow up with prospects and maintain communication throughout the sales process

Roof Inspections & Documentation

• Perform residential roof inspections safely and accurately
• Identify storm damage, wear-and-tear, leaks, and roofing deficiencies
• Take detailed photos and document findings
• Understand roof grading systems and condition reporting
• Assist homeowners with insurance claim documentation when applicable

Project Management

• Coordinate roofing projects from approval to completion
• Schedule production, deliveries, crews, and subcontractors
• Maintain communication with homeowners regarding timelines and expectations
• Ensure projects meet company quality standards and local code requirements
• Conduct final walkthroughs and quality control inspections
• Resolve customer concerns professionally and efficiently

Insurance Restoration Support

• Assist homeowners through the insurance restoration process
• Attend adjuster meetings when needed
• Review scopes of work and supplements
• Help homeowners understand ACV, RCV, deductibles, and claim procedures
• Maintain ethical standards and compliance throughout the claims process

CRM & Administrative Responsibilities

• Maintain accurate records in CRM software
• Upload photos, contracts, inspection notes, and customer communications
• Track project progress and update management regularly
• Stay organized and responsive to clients and team members

Qualifications

Preferred Experience

• Sales experience preferred (roofing, construction, restoration, or in-home sales a plus)
• Project management or construction experience preferred
• Insurance restoration experience is a plus but not required
• Ability to climb ladders and inspect roofs safely

Skills & Traits

• Strong communication and customer service skills
• Self-motivated and goal-oriented
• Organized with strong time management
• Comfortable working independently and as part of a team
• Professional appearance and positive attitude
• Strong problem-solving skills
• Tech-savvy with CRM and mobile app usage
• Valid driver’s license and reliable transportation

Compensation & Growth Opportunities

• Competitive commission structure
• Performance bonuses and advancement opportunities
• Leadership and team growth potential
• Ongoing training and development
• Flexible schedule
• Opportunity to earn six-figure income potential

Arnold Roofing invests heavily in training, leadership development, and career growth for motivated team members.

What We Offer

• Industry-leading training
• Supportive team culture
• Leadership development programs
• Roofing, restoration, and insurance education
• Advancement opportunities into leadership and management roles
• A company culture focused on integrity, service, and community impact

Physical Requirements

• Ability to lift ladders and climb roofs safely
• Ability to work outdoors in varying weather conditions
• Ability to walk, stand, and inspect properties for extended periods

Ideal Candidate

The ideal candidate is:

• Competitive and driven
• Honest and professional
• Comfortable speaking with homeowners
• Interested in personal and professional growth
• Motivated by helping people and building long-term relationships
• Ready to grow within a fast-paced roofing and restoration company

Apply Today

If you are looking for a career with unlimited growth potential, strong leadership support, and the opportunity to make a positive impact in your community, we’d love to hear from you.

Arnold Roofing & Restoration
877.5.ARNOLD
www.arnoldroofs.com