Host at Beach House

Step into a career where every day feels like a getaway! At Hotel Effie, you’ll work surrounded by the stunning emerald waters of the Gulf of Mexico and the Choctawhatchee Bay, alongside a team that values excellence, creativity, and genuine hospitality. This isn’t just a job—it’s an opportunity to make guests’ experiences unforgettable, grow your skills in a dynamic resort environment, and be part of a company that celebrates both its people and its guests. Join us, bring your passion for service, and create memories that last a lifetime!

Purpose

The Host is responsible for welcoming guests to Beach House Restaurant, managing reservations, coordinating seating, and ensuring a smooth and exceptional dining experience from arrival to departure.

Essential Duties & Responsibilities

• Greet guests warmly upon arrival and provide an excellent first impression of the restaurant.
• Escort guests to their tables and provide menus.
• Maintain accurate waitlists and manage table assignments efficiently.
• Communicate guest needs and special requests to the service team.
• Respond to guest inquiries, concerns, and complaints in a professional and courteous manner.
• Assist servers and management as needed to ensure smooth restaurant operations.
• Attend team meetings, trainings, and briefings as required.
• Recommend improvements to guest flow, efficiency, and service procedures.
• Must be able to work outside in the natural element, rain, heat, cold and wind.
• Perform other duties as assigned.

Education & Experience

• High school diploma or GED preferred.
• Previous experience in hospitality, customer service, or restaurant operations is a plus.

Required Skills

• Excellent verbal and written communication skills.
• Strong interpersonal skills and ability to interact positively with guests and team members.
• Ability to multitask and remain composed in a fast-paced environment.
• Basic computer skills for reservation and point-of-sale systems.

Physical Requirements

• Work is primarily performed on the restaurant floor and may require standing for extended periods.
• Must be able to walk, bend, stoop, squat, and stretch as needed throughout the shift.
• Ability to lift and carry items up to 25–30 lbs. occasionally.
• Ability to move quickly and safely between tasks in a busy environment.
• Visual and auditory ability to monitor dining area and respond to guest needs.
• Manual dexterity required to operate reservation systems, phones, and restaurant equipment.

EOE M/D/F/V