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The Bilingual Information Referral Specialist/Office Coordinator provides information, resources and referrals to parents and families who call or who walk in to the Family Resource Center.  This community based setting is an independent facility off-site from Mission Hospital.  As a customer service provider, the position requires strong communication skills for meeting the various needs of the community and knowledge of local community resources and programs. The specialist also assists in coordinating and promoting Center Programs and develops the calendars of events.  In the Office Coordinator role, duties include providing day-to-day operational oversight for the center, ordering supplies, staff communication coordination and facility management.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Mission Hospital Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required qualifications:
- 3 years of experience in direct service with clients, customer service, administrative support in health or human services.
Preferred qualifications:
- Coursework/Training: College courses in human services, psychology or social work or in business administration.
- Coursework/Training: Customer Service training.
- AIRS - Certified Information and Referral Specialist upon hire
- 2 years of experience in Information and Referral, Business Administration and Human Services and/or Office Coordination inhuman Services Environment.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond.
Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
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