Business Office Clerk

Location: Providence Office
6701 Airport Boulevard
Mobile, AL 36608

Our busy cardiology practice is seeking an experienced and detail-oriented Business Office Clerk to join our team at our Providence location in Mobile, Alabama. This position is responsible for verifying insurance eligibility, reviewing and updating patient demographic information, and working with hospital billing systems and documentation to ensure accurate patient and insurance information.

The ideal candidate will have previous medical office or healthcare business office experience, knowledge of various medical insurance plans, strong attention to detail, and the ability to work efficiently in a high-volume, fast-paced medical office environment.

This is a full-time, day shift position with no weekends and paid holidays off.

Schedule & Benefits

• Monday–Friday
• Day shift only
• No weekends
• Paid holidays
• Health insurance
• Dental insurance
• Paid time off
• Paid sick leave
• 401(k) with company match
• Life insurance
• AD&D insurance
• Flexible spending account (FSA)
• Free parking
• Competitive pay

Responsibilities

• Verify patient insurance eligibility and coverage
• Review and update patient demographic and insurance information
• Review information from internal systems, hospital billing systems, and supporting documentation
• Ensure patient and insurance information is complete and accurate
• Identify and correct discrepancies in patient demographic and insurance records
• Work efficiently with a high volume of patient accounts and documentation
• Maintain accurate information within electronic medical record (EMR/EHR) and billing systems
• Communicate with patients, insurance companies, hospital departments, and internal staff as needed
• Maintain patient confidentiality and ensure HIPAA compliance
• Assist with additional business office and administrative responsibilities as needed
• Collaborate with clinical and administrative staff to support efficient daily operations

Qualifications

• Previous medical office, healthcare business office, or medical billing experience preferred
• Knowledge of various medical insurance plans required
• Experience verifying insurance eligibility preferred
• Familiarity with hospital billing systems and medical documentation preferred
• Basic typing and computer skills required
• Working knowledge of Microsoft Office applications
• Strong attention to detail and accuracy
• Strong organizational and multitasking skills
• Excellent verbal and written communication skills
• Ability to work effectively in a high-volume, fast-paced healthcare environment
• Strong work ethic and ability to work well as part of a team

Work Location

Mobile, Alabama – Providence Location on Airport Boulevard