Medical Assistant I- Wound Care Outpatient - University Hospital

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.

• Inventory of medical supplies and equipment.
• Ensures patient confidentiality
• Signs/initials documentation
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Basic coding and filling of insurance forms and conducting preauthorization work and obtaining appropriate certifications
• Scans all pertinent information into the electronic health record system.
• Medical Assistant will assist physician with any procedures.
• Prepares all pre screening for procedures and surgical consults
• Adheres to current Infection Control and Safety Standards
• Related duties as required
• Communicates with patients on behalf of providers.
• Maintains exam rooms are fully stocked by supporitng inventofy of supplies.
• Organizing, planning, and prioritizing work in conjunction with the provider, nursing staff, and Nurse Manager
• Medical Assistant will greet patients, assure patient flow runs smoothly and efficiently, escort patients to discharge counter.
• Medical Assistant will explain treatment procedures and prepare patient and exam room for examination.
• Perform patient call backs, arrange referrals and testing, and schedule follow-up appointments.
• Assist registration staff and perform additional clerical duties as necessary.
• Completes all mandatory department, educational and hospital requirements
• Adheres to current Infection Control and Safety Standards
• Regular and prompt attendance
• Ability to work schedule as defined and overtime as required
• Related duties as assigned

Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.

• High School Diploma or equivalent Required
• Completion of a Medical Assistant or related healthcare training program Preferred
• Basic Life Support Program (BLS) - American Heart Association Upon Hire Required
• Certified Medical Assistant (CMA) - . Upon Hire Preferred
• Comparable combination of education and experience may substitute for the above requirements.

Knowledge, Skills, and Abilities

• Excellent communication skills both written and verbal HighExcellent communication skills both written and verbal High
• Knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. MediumKnowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Medium
• Ability to document and communicate pertinent information and establish and maintain effective working relationships with patients and clinic staff. HighAbility to document and communicate pertinent information and establish and maintain effective working relationships with patients and clinic staff. High
• Strong knowledge and understanding of electronic medical record systems MediumStrong knowledge and understanding of electronic medical record systems Medium
• The ability to manage time efficiently in order for the practice to maintain patient flow is important. HighThe ability to manage time efficiently in order for the practice to maintain patient flow is important. High
• Ability to take detailed notes and accurate documentation. HighAbility to take detailed notes and accurate documentation. High
• Highly organized with excellent time-management skills with attention to detail. HighHighly organized with excellent time-management skills with attention to detail. High
• Ability to work in fast-paced situations and make sound decisions quickly. HighAbility to work in fast-paced situations and make sound decisions quickly. High
• Excellent interpersonal skills and high level of compassion. HighExcellent interpersonal skills and high level of compassion. High
• Ability to communicate effectively with patient and the healthcare team, including the ability to explain registration policies and procedures. HighAbility to communicate effectively with patient and the healthcare team, including the ability to explain registration policies and procedures. High
• Ability to maintain regular, reliable, and punctual attendance. HighAbility to maintain regular, reliable, and punctual attendance. High
• Demonstrated ability to be flexible and adaptable to change. MediumDemonstrated ability to be flexible and adaptable to change. Medium
• Ability to work efficiency and effectively under tight deadlines and high work volume. HighAbility to work efficiency and effectively under tight deadlines and high work volume. High
• Knowledge of patient rights and laws relative to those rights, such as HIPAA HighKnowledge of patient rights and laws relative to those rights, such as HIPAA High
• Excellent telephone listening and verbal communications skills. HighExcellent telephone listening and verbal communications skills. High
• Greets patients in a friendly manner using high efficiency customer service. Documents all patient interactions efficiently in the medical record. HighGreets patients in a friendly manner using high efficiency customer service. Documents all patient interactions efficiently in the medical record. High

The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.