Waitstaff

SALARY RANGE: $12.05 - $14.58 HOURLY/DOE + TIPS

SUMMARY:

To provide customer service and ensure guest satisfaction while performing all required duties of the job. To work with all of your fellow GRC employees together as a team.

DUTIES AND RESPONSIBILITIES:

• Waitstaff will seat the guests and take their orders using suggestive selling techniques.
• He/she services the guests by serving drinks, taking and delivering orders and completing follow-up checks in an appropriate time frame.
• Wait Staff is responsible for operating the Agilisys program (POS) and accounting for all sales.
• He/she maintains the cleanliness of the restaurant, including busing of tables.
• He/she will assist in restocking of the Waitstaff area, dessert cooler and tableware and any other duties as assigned by the Food and Beverage Director, Supervisors, or Leads.
• Waitstaff will be willing to cross-train for other positions within the Food and Beverage department.
• Employee shall comply with all BSA/AML regulations, reporting, and training requirements – Specifically those in the Grand River Casino Written System of Internal Controls (and appendices) for BSA/AML Compliance.

Qualifications

PREREQUISITES:

Must be 18 years of age or older.  Must qualify for a Standing Rock Sioux Tribal Non-gaming license.  Must have 20/20 corrected vision and not be color blind.  Must have the ability to pass TIPS training and to obtain a food handler’s card.  Must have great customer service skills.

EXPERIENCE:

Three months experience in the restaurant field preferred but not necessary.  Must possess knowledge of basic mathematical skills.

PHYSICAL: 

Must be physically able to withstand continued walking and standing for periods of 8 hours or more and be able to withstand bending, reaching, grasping and lift up to 50 or more pounds occasionally.