Quality Manager

Job Type: Full Time

Job Shift: Days

Holiday Rotation: 

Department: Quality Risk Management 

The Manager, Quality is responsible for leading quality improvement initiatives, performance improvement activities, patient safety programs, and regulatory readiness efforts under the direction of the Director of Quality. This role collaborates with physicians, nursing leadership, operational leaders, and frontline staff to improve clinical outcomes, enhance patient safety, ensure regulatory compliance, and support a culture of continuous improvement.

Responsibilities

Facilitates quality improvement projects using evidence-based methodologies and performance improvement tools. Monitors organizational quality metrics and identify opportunities for improvement. Facilitates development, implementation, and evaluation of corrective action plans. Supports Quality Assessment and Performance Improvement (QAPI) activities. Assists departments in achieving quality and patient safety goals. Analyzes clinical performance data and identify trends, risks, and improvement opportunities. Develops and maintains quality dashboards and scorecards. Collaborates with operational leaders to improve outcomes related to mortality, readmissions, hospital-acquired conditions, and patient experience. Ensures timely and accurate reporting of quality measures. Promotes a culture of safety and high reliability. Supports ongoing readiness for CMS, state, and accreditation surveys. Monitors compliance with regulatory and accreditation standards. Facilitates survey preparation, mock surveys, and corrective action plan development. Provides education regarding regulatory and accreditation requirements. Presents quality and patient safety data to committees and leadership teams. Facilitates interdisciplinary teams focused on quality improvement initiatives. Supports medical staff quality and peer review activities.

Qualifications

Education:

Required: Bachelor’s degree or higher in a patient care-related field. 
Preferred: Bachelor's or master's degree in nursing.  

Experience:

Required:  3 years of combined experience in hospital clinical practice and Quality Management. 1 year of experience in hospital Quality Management. Experience with regulatory and accreditation standards. Extensive experience in concepts associated with RCA’s and developing, implementing, and monitoring robust quality and process improvement activities.
Preferred: 1 year as a hospital Quality Manager

Certification(s): 

Preferred:  Registered Nurse. CPHQ, CPPS, HACP-CMS 

#LI-ML2

Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At Doctors Medical Center of Modesto hospital, were seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.

At Doctors Medical Center of Modesto, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Doctors Medical Center (DMC), part of the Central Valley Doctors Health System, is the largest full-care hospital between Stockton and Fresno, and from the Sierras to the San Francisco Bay Area, with a 394-bed general acute care and a 67-bed inpatient psychiatric capacity. DMC is known for providing comprehensive inpatient, outpatient and emergency care. Doctors Medical Center offers a wide range of services including cardiology, neurosurgery, orthopedics, emergency and trauma services, minimally-invasive and robotic surgery, women and childrens services, medical/surgical, behavioral health, oncology and critical/intensive care. Join our team!