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Branch Banking Client Consultant I

Flagstar Bank
Posted 2 months ago, valid for 17 days
Location

Monroe, LA 71213, US

Salary

$17 - $22.55 per hour

Contract type

Full Time

Life Insurance
Disability Insurance

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Sonic Summary

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  • The Branch Banking Client Consultant I position in Monroe, MI, involves providing exceptional service to clients and assisting them with their financial needs.
  • Candidates should have a minimum of 0 to 3 years of customer service and sales experience, with a high school diploma or equivalent required.
  • The role includes processing financial transactions accurately and efficiently while supporting the team in achieving growth targets.
  • The salary for this position ranges from $17.00 to $22.55 per hour, depending on experience and location.
  • Flagstar Bank is an Equal Opportunity Employer and offers a variety of benefits, including medical and dental insurance.

Position Title

Branch Banking Client Consultant I

 

Location

Monroe, MI 48162

 

Job Summary

A Branch Banking Client Consultant I is responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards, and assist the team in meeting branch goals.

 

Job Responsibilities:

  • Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative
  • Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by Retail Leadership including, but not limited to referrals.
  • Risk Management: Deliver timely and accurate daily financial transactions; striving for no controllable preventable losses. Understand and adhere to all applicable bank policies and regulations.

JOB REQUIREMENTS

Required Qualifications:

  • Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent 
  • Minimum experience required: 0 – 3 years of customer service and sales experience

Preferred Qualifications:

  • Experience in financial services industry.

Flagstar is an Equal Opportunity Employer

We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

Pay Range

$17.00 - $22.55



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