Logistics & Transportation Manager

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
 
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. 
 
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT

Job Description:

KEY RESPONSIBILITIES (other duties as assigned):

• Oversee tactical and operational planning of the inbound and outbound network to ensure optimal efficiency and cost-effectiveness
• Prepare internal communications and presentations related to KPIs, facilitating data-driven decision-making
• Work in conjunction with the command and control group to handle complaints and ensure support plans are in place to maintain long-term customer relationships
• Perform carrier and customer training in TMS portal, fostering operational efficiency and excellence. Assist in monitoring loads with TMS and communicate non-conformances in service to ensure timely resolutions
• Manage all freight lanes and develop a waterfall tendering network to optimize transportation resources
• Responsible for transportation budget and variance descriptions, ensuring financial accountability and transparency
• Work with Freight Bill Audit and Payment (FBAP) for carrier assessorial charges, fostering strong vender relationships and cost control measures.
• Act as a liaison between operations, service providers, customers, and customer plant locations to ensure seamless communication and exceed service level expectations
• Maintain and update all SOPs and work instructions for assigned customers to ensure compliance and operational excellence
• Manage and maintain customer KPIs for weekly, monthly, quarterly reviews, ensuring alignment with service level agreements

SCOPE & IMPACT: 

This position oversees the strategic planning and optimization of transportation networks for assigned customer plant(s), ensuring cost effectiveness and operational efficiency. By coordinating stakeholders and resolving issues promptly, they maintain strong customer relationships and drive satisfaction.

MINIMUM REQUIREMENTS: 

• Bachelor’s degree in Supply Chain, Logistics, or related field with 4-6 years of relevant experience, or equivalent
• 1-3 years supervisory/leadership experience
• TMS Experience
• Advanced proficiency in Microsoft Suite
• Prior Management of P&L
• Prior Utilization of Business Intelligence tools
• Home Delivery or Final Mile Experience
• Up to 20% travel

PREFERRED REQUIREMENTS: 

• Management Skills
• Multi-tasking
• Leadership skill

SUPERVISORY RESPONSIBILITIES:

PHYSICAL DEMANDS/WORK ENVIRONMENT:

Office environment / no specific or unusual physical or environmental demands.

OTHER DUTIES:  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job.  Duties, responsibilities and activities may change at any time with or without notice.

Weekly Hours:

Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.

More information can be found via: https://learn.bswift.com/la-z-boy

If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.

At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.