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Team Member

Whistle Express Car Wash
Posted 6 days ago, valid for a month
Location

Monroe, LA 71213, US

Salary

Competitive

Contract type

Part Time

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Sonic Summary

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  • The Team Member position involves delivering exceptional customer service while ensuring the quality and efficiency of wash operations.
  • Key responsibilities include guiding vehicles into the wash tunnel, managing membership activities, and maintaining cleanliness and safety standards.
  • Candidates should have a friendly and professional attitude to support sales and membership growth, as well as assist with customer inquiries and account management.
  • The role requires adherence to safety procedures, effective communication with team members, and general site upkeep to provide a positive customer experience.
  • The position offers a base pay range, and applicants are encouraged to apply regardless of their level of experience.
As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.

As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.

Key Responsibilities:

Welcome Station and Sales Performance

  • Provide excellent customer service with a friendly and professional attitude.
  • Support sales and membership growth through consistent processes and knowledgeable guidance.
  • Assist with member sign-ups, changes, and account management.
  • Follow company policies related to pricing and discounts.

Wash Station Service

  • Follow safety procedures and maintain a clean, organized wash area.
  • Assist with vehicle preparation, including identifying preexisting conditions.
  • Operate wash equipment safely and efficiently.
  • Communicate effectively with team members and management regarding operational issues.

Convenience Station

  • Engage with customers professionally to ensure a positive experience and encourage Google reviews.
  • Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
  • Stock and organize detail centers to maintain accessibility and inventory accuracy.
  • Empty trash cans regularly and maintain clean work areas.
  • Maintain vacuum stations by checking for clogs and emptying canisters.
  • Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.

General Duties

  • Maintain professional conduct and adhere to uniform standards at all times.
  • Perform opening and closing duties to ensure smooth operations.
  • Clean and maintain the tunnel to ensure safety and operational efficiency.
  • Prepare towels and other necessary materials to support daily operations.
     

#LI-DNI

Base Pay Range

If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.




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SonicJobs' Terms & Conditions and Privacy Policy also apply.