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Benefits:
- + Commission
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Customer Service Representative (CSR) BilingualÂ
Are you passionate about helping people, building relationships, and being part of a high-energy retail team? Kimbrell’s Furniture is looking for a Customer Service Representative (CSR) who thrives on delivering exceptional customer experiences while supporting sales growth and long-term customer relationships.
Why Join Kimbrell’s?
At Kimbrell’s, we don’t just sell furniture—we create lasting customer relationships. This role is more than customer service; it’s a career opportunity with a path into leadership and sales roles. If you’re motivated, people-focused, and ready to grow, we want to meet you.
What You’ll Do
As a CSR, you’ll play a key role in ensuring every customer has a seamless and positive experience:
✨ Customer Experience & Engagement
- Â Deliver a welcoming and professional experience in every interactionÂ
- Â Build strong relationships that drive loyalty and repeat businessÂ
-  Guide customers through their journey—from first visit to ongoing supportÂ
Sales Support & Business Growth
- Â Partner with the sales team to help drive revenueÂ
- Â Assist with follow-ups, outreach, and customer engagementÂ
- Â Support promotions, events, and in-store initiativesÂ
Customer Accounts & Financing
- Â Help customers understand financing options and payment plansÂ
- Â Assist with credit applications and transactionsÂ
- Â Provide solutions-oriented support for account questionsÂ
Operations & Administration
- Â Maintain accurate records and documentationÂ
- Â Use POS systems and tools efficientlyÂ
- Â Support daily store operations and team collaborationÂ
What We’re Looking For
- Â Strong communication and people skillsÂ
- Â A customer-first mindset with a passion for helping othersÂ
- Â Sales-driven attitude with the ability to build relationshipsÂ
- Â Organized and able to multitask in a fast-paced environmentÂ
- Â Willingness to learn financial processes and systemsÂ
- Â Must be Bilingual ( Spanish)
Your Future Starts Here
This role is a stepping stone to exciting career opportunities, including:
- Â Assistant Store ManagerÂ
- Â Store ManagerÂ
- Â Sales ConsultantÂ
Make an Impact
At Kimbrell’s, you’ll be part of a team that values service, trust, and growth. If you’re ready to build a career—not just work a job—apply today.
*The above-listed are a few of the duties and responsibilities associated with the Customer Service Representatives' role and are not intended to be a comprehensive list of all duties*
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