Sr Manager, Information Security (Bilingual in Chinese)

GENERAL FUNCTION / SUMMARY

The Sr Manager, Information Security leads the company's global IT infrastructure, cybersecurity, and US-based vendor and services management. Reporting to the CTO, this role owns the design, implementation and operations of a secure, reliable, and scalable technology environment that supports cross-border operations and business growth.

The role collaborates closely with Product, Software Development, QA, and AI & Automation teams to align infrastructure and security with modern development and delivery practices.

*Preferred Work Location: Monrovia (3–4 days/week) and Diamond Bar (1–2 days/week)

MAJOR DUETIES AND RESPONSIBILITIES

Global IT Infrastructure & Operations

• Design, implement, and operate scalable, resilient IT infrastructure across cloud, network, and enterprise systems supporting global operations
• Ensure high availability, performance, and reliability of all technology platforms and services
• Direct IT service delivery and support operations, overseeing the IT Service team and escalation tiers
• Establish infrastructure standards and roadmaps that scale with increasing system and user demands

Cybersecurity

• Develop and execute the enterprise cybersecurity policies, and controls protecting company data and systems
• Implement and operate security practices aligned with U.S. regulatory requirements (e.g., CCPA, SEC, FINRA)
• Drive compliance readiness (e.g., NIST, ISO 27001, SOC 2) in partnership with Legal and business stakeholders
• Own risk assessments, vulnerability management, incident response, and data protection frameworks end to end
• Ensure audit readiness and continuous improvement of the company's security posture

US Vendor & Technology Partner Management

• Manage US-based IT vendors and partner services across infrastructure, security, and enterprise systems
• Evaluate and select technology partners; negotiate and oversee contracts, SLAs, and renewals
• Monitor vendor performance, cost efficiency, and alignment with company standards and compliance requirements

IT Governance & Operational Excellence

• Establish and enforce IT governance frameworks, including policies, standards, and operational procedures
• Implement disciplined change management, system lifecycle management, and operational best practices
• Define and track key performance indicators across infrastructure, security, and IT operations

Cross-Functional Collaboration

• Partner with Product, Software Development, QA, and AI & Automation teams within the CTO's organization to align infrastructure and security with development and delivery needs
• Act as a bridge between technical and non-technical stakeholders to drive clarity, accountability, and results

Team Leadership & Capability Building

• Lead and develop the IT Service team, building strong capabilities in infrastructure, service delivery, and cybersecurity
• Provide coaching, performance management, and succession planning for IT service team members
• Foster a culture of accountability, continuous improvement, and cross-functional collaboration

BASIC QUALIFICATIONS

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field, master's preferred
• At least 10 years of progressive IT or Cybersecurity experience, including 5+ years in leadership roles.
• Bilingual proficiency in English and Chinese
• Strong hands-on expertise in cybersecurity and IT infrastructure (cloud, network, enterprise systems)
• Proven experience establishing IT governance, security frameworks, and operational standards
• Demonstrated experience collaborating cross-functionally with Product, Software Development, and QA teams
• Strong vendor management and stakeholder engagement skills

PREFERRED

• Holding active cybersecurity certificates, e.g. CISSP, CISA, Security+
• Experience in financial services, insurance, or other regulated industries
• Familiarity with compliance frameworks such as NIST, ISO 27001, SOC 2
• Experience supporting high-growth organizations or IPO readiness initiatives
• Exposure to cloud-native environments
• Experience managing cross-border operations between the U.S. and Asia

WHO WE ARE

With over 30 years of experience, TransGlobal has grown into the largest Asian-focused, all-in-one financial services platform in the U.S. We offer a comprehensive suite of services-including life and health insurance, annuities, real estate, private lending, tax and estate planning, and investment management-through a network of 30+ branches across 14 states and over 5,000 professional independent agents. Our mission is to deliver trustworthy, customer-centric financial solutions, all in your language and aligned with your goals.

WHY JOIN US

• Industry Leader: Join the nation's largest Asian-focused financial services firm with a well-established brand and expansive network.
• Multilingual & Multicultural: Work in a dynamic, diverse environment that understands and serves multicultural communities.
• Career Growth: Access to cross-functional training, licensing support, and professional development opportunities.
• Collaborative Culture: Be part of a supportive team that values innovation, initiative, and shared success.
• Impactful Work: Help individuals and families achieve financial security and generational wealth.

WHAT WE OFFER

• Competitive salary and benefits package.
• Opportunity to work in a collaborative and innovative environment.
• Professional development and growth opportunities.
• Pay starts at $120,000–$150,000/year based on experience.