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Office Manager / CSR

Ace Handyman Services Montclair
Posted 3 days ago, valid for 16 days
Location

Montclair, NJ 07042, US

Salary

Competitive

Contract type

Full Time

Health Insurance
Paid Time Off

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Sonic Summary

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  • Ace Handyman Services Montclair is seeking an Office Manager to oversee daily operations and enhance customer satisfaction in Montclair, NJ.
  • Candidates must have at least 2 years of experience using ServiceTitan and strong customer service skills.
  • The role involves scheduling appointments, processing payroll, and maintaining organized records, while supporting social media engagement.
  • The position offers a competitive salary based on experience, along with a full benefits package including health, dental, and paid time off.
  • This is a great opportunity for someone who is organized, reliable, and committed to delivering quality service.
Benefits:
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
Office Manager – Ace Handyman Services Montclair

Ace Handyman Services Montclair is looking for a highly organized and customer-focused Office Manager to help run the daily operations of our growing home repair and improvement business.

This position is the hub of the company, coordinating customers, technicians, scheduling, and office operations. If you have ServiceTitan experience, strong customer service skills, and enjoy keeping things running smoothly, this could be a great fit.

Responsibilities

  • Answer customer calls and deliver an outstanding customer experience

  • Schedule and coordinate service appointments using ServiceTitan

  • Maintain clear communication between customers and field craftsmen

  • Ensure high levels of customer satisfaction and service quality

  • Process payroll and related administrative tasks

  • Assist with social media posts and customer engagement

  • Support daily office operations and maintain organized records

Requirements

  • Experience using ServiceTitan (required)

  • Strong phone and customer service skills

  • Excellent organizational and multitasking abilities

  • Experience handling payroll or administrative office duties

  • Comfortable assisting with social media and online communication

  • Professional, reliable, and detail-oriented

What We Offer

  • Full benefits package

    • Medical

    • Dental

    • Vision

  • Paid time off and vacation

  • Competitive salary based on experience

  • A stable and growing company backed by the Ace Hardware brand

Location

Montclair, NJ

If you take pride in staying organized, helping customers, and supporting a team that delivers quality work every day, we’d love to hear from you.



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