Administrative Assistant Ohana, Higher Level of Care

Welcome to Montage Health’s application process!

Job Description:

Under the leadership of the Assistant Nurse Director, theAdministrative Assistant is responsible for phones, accurate patient scheduling, patient reminder phone calls, screening for insurance authorizations, entering clinic charges, and supplying pre-registration information to Patient Access, and some medical record duties.  The Administrative Assistant provides a high level of customer services to patients as well as clinical staff. The Administrative Assistant is cross-trained for all workstations, rotates duties and shifts as needed, and performs other duties as assigned.

This position requires organizational and efficiency skills, and the ability to function effectively in an environment where it is necessary to perform several tasks simultaneously and where interruptions are frequent. Other important dimensions of this position include commitment to continuous learning, innovation, quality of care, professionalism, and working collaboratively with a multidisciplinary team. Must have strong interpersonal skills, flexibility, curiosity and comfort prioritizing safety and quality of care.

Experience

Excellent customer service skills, strong computer skills, strong phone skills, and ability to prioritize and follow through. Working knowledge of office equipment. Working knowledge of medical terminology is preferred. Previous experience with mental health /substance abuse is preferred. Previous experience in an administrative support role in a medical or healthcare environment preferred.

Education

High school diploma, GED, or equivalent education or experience in related field required. Some college-level secretarial, computer or business courses preferred.

Live Scan fingerprint clearance required by the Department of Healthcare Services is a job requirement.

Equal Opportunity Employer

#LI-DNI

Assigned Work Hours:

Primarily 8am - 430pm

Position Type:

Pay Range (based on years of applicable experience):

to

The hours employees work determine when a shift differential is paid.