Food Service - Warehouse Supervisor

Who are we:

At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters.

Whether you're looking for your first job, building your career, or bringing years of experience to a new role, you'll be part of a team that values your ideas, supports your growth, and encourages you to make an impact. More than 54% of our leaders are promoted from within, reflecting our commitment to investing in people and creating opportunities to succeed.

Food Warehouse Manager

Who are we:

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry. 

SSA was built by families, for families, with a family’s sense of love and dedication. We don’t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve, deserve it.

Position Title: Food Warehouse Manager

Reports to: Executive Chef

Responsibilities 

• Develop and implement storage systems, policies and procedures to ensure maximum use and efficiency of space and storage areas in warehousing operations. 
• Contact vendors to reconcile invoice discrepancies, shortages, over shipments or to arrange for emergency shipments or requisitions. 
• Ensure your department’s team is set with the operation in mind: hire & recruit for new talent, integrate new team members, supervise assigned personnel, evaluate performance, develop, coach, issue documentation, and manage employee exits.   
• Remain knowledgeable and on the foresight of and managing in accordance with applicable local, state and federal laws.   
• Maintain a clean, safe and organized work environment.   
• Uphold and demonstrate a complete understanding of company policies and procedures.
• Direct and maintain efficient centralized warehousing operation by establishing control procedures for cataloging, inventory control, bulk storage and distribution of materials, equipment and supplies and assist in maintaining this supply system. 
• Ensure SSAfety standards are met by upholding training and daily operational expectations for department staff. 
• Supervise, as necessary, clerical data entry staff involved in transmitting all warehousing documentation to the corporate office. 
• Coordinate all warehousing activities with management officials and representatives from the corporate office. 
• Plan and supervise receipt, storage and distribution of supplies and equipment in large centralized warehousing operations. 
• Supervise maintenance of facilities, material handling, equipment, and inventory warehousing control systems, manual or automated. 
• Ensure compliance with all applicable health and safety regulations. SRC 
• Perform other related duties, tasks and responsibilities as required from time to time Compile and submit regular reports of damage, outdated stock or supplies, over and under shipments, return of goods to vendor, etc. 
• Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts.  Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.   
• Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.   
• Perform other tasks as deemed necessary.   

Job Requirements 

• Strong interpersonal and communication skills, including the ability to articulate to our team, Executive Chef, General Manager and HQ personnel as necessary. 
• Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships. 
• Exceptional problem solving/decision making skills combined with the ability to be organized. 
• Demonstrates organizational and planning skills. 
• Demonstrates the ability to remain flexible in a fast-paced environment. 
• Computer and/or inventory system knowledge. 
• Physical ability to stand and walk for extended periods and to move and handle boxes (35lbx – 50lbs or more) as necessary to operation, which entails lifting and perform all functions as set forth above. 
• Ability to work varied hours/days, including nights, weekends and holidays, as needed. 
• Driving company vehicle and/or golf cart within the scope of employment requires a valid driver’s license and is subject to a DMV check. 

IDEA + Belonging 

• Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
• Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
• Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary. 
• Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

Previous Experience

• Three - Five years minimum in food warehouse supervisor experience preferred. 
• Background in receiving, storing, inventory and distribution of food & beverage in hotel, entertainment or cultural attraction venue a plus. 
• ServSafe or Food Certification a plus. 
• All education backgrounds eligible, must be 18 years or older. 

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments) 

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.  

Compensation and Benefits

• Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education
• Paid Time Off
• Medical | Dental | Vision
• 401 (K) Plan + Match
• Supplemental Insurance
• Training and Career Development
• Tuition Discount through Partnership College
• Parental Leave
• Meal Plan & Employee Discounts
• $50 monthly cell phone stipend

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").

San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").  

San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.