Medical Assistant

Pacific Cancer Care has provided superior care for patients for nearly 50 years. We make every patient our priority. We are a family here at PCC, each member of

the team cares deeply, often for a very personal reason, and that means a lot to our patients

Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve.

Job Description:

ABOUT PACIFIC CANCER CARE:

Pacific Cancer Care has provided superior care for patients for nearly 50 years. We make every patient our priority. We are a family here at PCC—each member of the team cares deeply, often for a very personal reason—and that means a lot to our patients. Our mission is to provide the highest quality of oncology and hematology services to our patients. Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve.

This position description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Roles, responsibilities, and qualifications may change as the needs of the practice evolve.  All Team Members are expected to contribute to our safe, healthy, harmonious, positive, productive and professional work environment and culture.

POSITION DETAILS:

LOCATION: Pacific Cancer Care - 5 Harris Ct, Ste 201, Monterey, CA  93940

SCHEDULE: Full-Time | Monday–Friday | 8-Hour Shifts

REPORTS TO: Lead Medical Assistant

ESSENTIAL ROLES AND RESPONSIBILITIES: COMPETENCIES, SKILLS AND ABILITIES:

Systems Management:

• Demonstrates knowledge and appropriate use of ONCO EMR:
• Ability to navigate patient flowsheet and identify name of injection regimen, specific regimen information (dosing parameters, scheduling, emetic potential and references), Cycle/Day numbers, review previous treatment doses and move orders accordingly
• Ability to schedule follow up appointments and print schedules.
• Ability to record vitals, review medication list and verify smoking status
• Ability to fax documents, print demographics, office notes, lab reports and insurance cards.
• Ability to review patient medication list and send patient prescriptions to designated pharmacy.
• Understanding of the importance of correct diagnosis code ICD-9 and where to find this in the chart.

Completes Injection Administration Competency Record

• Demonstrates adherence to OSHA requirements
• Demonstrates the ability to remove the injections from vital path machine
• Demonstrates knowledge of the indication for use of individual injection drugs
• Demonstrates knowledge of individual injections side effects, toxicities, reports complications to RN as appropriate.
• Demonstrates knowledge of safe handling and administration of injections.
• Demonstrates knowledge of parameters to treat with l lab values, vitals and proper diagnosis (ICD 10 code)
• Demonstrates appropriate techniques when administrating subcutaneous, intramuscular injections and skin tests intradermal.
• Verbalizes knowledge of and indication for use of commonly administered injections including; Procrit, Aranesp, Neupogen, Neulasta, Sandostatin, Faslodex, Lupron, B12, Hepatitis B, Flu vaccine, Pneumococcal and Tuberculin
• Documents appropriately in ONCO EMR
• Patient and family teaching as appropriate

Department Process and Patient Flow:

• Checks daily schedule for responsibilities.
• Prepares exam rooms for the day
• Manage physicians and injection schedule efficiently.
• Works effectively and efficiently. Identifies when to assist patients and colleagues.
• Ability to recognize change in patient condition and alert appropriate personnel.
• Ability to communicate efficiently with physicians and staff members from other departments.
• Demonstrates appropriate technique when assisting with bone marrow procedure.
• Translate, in Spanish on behalf of the oncology department and physician patients (bilingual Mas)
• Provide 2nd MA check of injections as required
• Ability to identify patients who require a gown prior to physician entering the room
• Manages voice mail efficiently and forwards messages appropriately
• Ability to discharge patients in a timely manner

Non-emergency calls to 911 and direct admissions to hospital under the direction of the physician:

• Ability to call 911 and provide information efficiently
• Ability to print patient information efficiently and provide documentation for ambulance personnel
• Prepares patient for transfer via ambulance or by car with family member
• Ability to contact nursing supervisor at local hospital to efficiently arrange for direct admission

Assist RN with telephone triage:

• Taking messages from answering machine in complete and accurate
• Notifies RN or physician of emergency calls
• Ability to send non urgent messages, text notes to appropriate personal
• Prepares for bone marrow procedure, patient family education, documentation

LAB Coverage:

• Demonstrates adherence to OSHA requirements
• Demonstrates knowledge of drawing blood in efficient manner
• Demonstrates knowledge of safe handling specimens
• Demonstrates knowledge of processing specimens efficiently
• Demonstrates knowledge of completing paperwork 
• Perform other duties as assigned.
• Contributes to the organization’s safe, healthy, harmonious, positive, productive and professional work environment and culture.

PHYSICAL FACTORS:

The physical abilities required of this position may include the following:

• Vision sufficient to read handwritten, typed and computer documents throughout the shift
• Speech and hearing sufficient to receive and communicate detailed information clearly by phone and in person
• Motor skills sufficient to handle, use or operate computer terminal, fax machine, copier, telephone, needles, IV,
• Manual dexterity sufficient to use a variety of hand held tools and to manipulate single sheets of paper and/or file materials
• Physical ability to reach, lift, and bend to retrieve and/or file materials
• Physical ability to sit, stand or otherwise remain stationary at work post for long periods of time
• Physical ability to lift and carry 20 lbs.
• Physical ability to walk up and down one flight of stairs and between patient and departments throughout the day.