Hiring Company:

Delicatessen Services Co., LLC

Overview:

The Brand Specialist plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service and who excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work.

Job Description:

Essential Functions

Itemized check-in of delivered goods with a customer representative
Complete bi-weekly customer inventory
Create bi-weekly orders based on established inventory levels
Pull credits, create out-of-date memos, and issue customer credits
Complete merchandising resets and recommend opportunities for cross-merchandising
Complete 1-on-1 training with customer employees, including exceptional customer service, product knowledge, product pairings, slicing technique, etc.
Complete assigned Go-Spot-Check missions
Delivery of perishable goods to customers
Monitor truck maintenance schedule and coordinate necessary maintenance
Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges
Complete additional activities or special projects as assigned

Minimum Requirements

Job Requirements

High school diploma or equivalent, including basic math and reasoning
Ability to speak and read English
1+ years of experience as a Brand Associate or three years of experience in customer service, sales, warehouse, or similar role
Successful mastery of Brand Associate essential functions and requirements
Valid driver’s license and clean driving record
Basic computer skills

Physical Requirements

Ability to stand for a minimum of 4 hours
Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.

Working Conditions

Ability to work in a refrigerated/freezer environment

Training and Certification Requirements (Provided)

Product knowledge and customer service
Company History
ServSafe certification
Deli Operations
- Slicer use, maintenance, and cleaning
- Deli scale operation and sanitation
- Proper slicing technique, product wrapping, and handling
DOT compliance and Safe Driver training

Location:

Montgomery, AL

Time Type:

Full time

Department:

Magic City Food Services

Learn more about this Employer on their Career Site

Merchandiser/Order Writer