Company Overview

We are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.

And we find the best by hiring those who share our values of safety, inclusion and integrity, and demonstrate the competencies that bring the Spire vision, mission and culture to life:

Adaptability: We embrace change, continuously seeking opportunities for improvement while remaining open-minded and flexible in response to evolving conditions and customer, stakeholder and company needs.
Collaboration: We achieve more together through a foundation of respect, embracing healthy conflict, actively seeking and providing actionable feedback and fostering an environment where everyone’s input is welcomed.
Ownership: We see things through, demonstrate accountability, honor commitments, take responsibility for outcomes and demonstrate initiative.

By living our values and competencies, we strive to create an environment where employees feel welcome, respected and valued.

Summary

Spire is seeking a Manager, Operations within our Alabama Field Operations team and specifically for our Southeast region. This position will be responsible for the overall organization and leadership of employees in Maintenance, Distribution and Service activities, to ensure that all work throughout the district is performed in a safe, timely, and economical manner consistent with Company policies and procedures.

Duties and Responsibilities

Along with the Controller group and Field Ops Director, complete the annual O&M budgets for the Leak & Maintenance and Service Department in the Southeast service territory.
Oversee monitoring, forecasting, and variance reporting of actual expenses.
Lead a team of supervisors – sometimes across multiple locations - to provide and receive updates, provide direction and/or instruction when needed, and keep them apprised of the status of things within the work locations.
Provide leadership level visibility and interaction with city, county, and public officials to maintain positive community relations.
As invited or instructed, will participate on local boards and/or agencies and with various community organizations.
Contact potential customers, including new home builders, developers, realtors, and commercial customers to promote the use of natural gas.
Directs management and union employees in after-hours operations. Responsible for leading region's emergency management and catastrophic emergency response execution.
Provide direction and accountability to region's L & M and Service employees with regards to implementing and accomplishing department’s business plan.
Evaluate regions workload efficiency in several key categories. Oversee efforts to maximize departmental efficiency.
Maintain regular and frequent availability in region to direct, assist in, or review operation of L & M and Service personnel’s daily routine and urgent/emergency activities, including performing job site inspections and/or direction of or assistance with work and crew activities.
Prepare, review and approve various documents, such as personnel requisitions, absence reports, accident reports, project drawings and tie-in procedures, expense reports, invoices, etc.
Perform a continuing review and provide on-going management of construction equipment, fleet, capital tool, and HR needs. Prioritize needs against available budgeted monies and manpower.
Administer salaries and prepare and present annual or semi-annual reviews to subordinate management employees.
Participate in new crewman hiring process and internal bidding process.
Respond to emergency situations and take appropriate actions to protect employees and the public, including to oversee development and implementation of plans to ensure the health and safety of all employees in the region including coordination with Training, Operations Support, and Safety department.
Resolve grievances and negotiate contractual issues within region with Local, ensuring an atmosphere of trust and mutual respect is maintained
All other duties as assigned.

Essential Characteristics

Recognize problems and respond, systematically gather information, sort through complex issues, understand consequences of decisions, seek input from others
Ability to make difficult decisions and communicate decisions to others
Sets challenging and productive goals for team. Hold others accountable for actions
Ability to demonstrate the core and job category competencies: customer-focused, results-driven, teamwork, communications, adaptability, initiative, problem solving and quality.
Ability to lead by example in support of the Company’s essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual’s unique skills and perspectives.
Strong interpersonal skills with the proven ability to build and establish rapport with a diverse array of people.
Ability to work independently and manage time effectively and work as part of a team and display a positive attitude.
Ability to garner and provide resources/support.
Ability to use checkpoints and processes to measure results.

Supervisory Responsibilities

Responsible for supervising a team of leaders and employees - to include contract employees - in Leak & Maintenance and Service.

Required Education (certifications, licenses)

High School diploma or GED required
College degree preferred
Valid Alabama driver’s license

Required knowledge, skill and abilities

10 years of natural gas or energy industry experience required.
7 years of overall supervisory experience preferred.
5 years of Supervisor/Administrator experience in the energy industry in areas such as Construction, Distribution, Maintenance, Service, Engineering, or Instrument & Control required.
Knowledge of the Operations and Procedures Manual, standards and OQ requirements.
Knowledge of human resources, collective bargaining agreements and personnel procedures.
Ability to lead by example in support of the Company’s essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual’s unique skills and perspectives.
Ability to work under pressure and meet tight deadlines and adapt to a fast-moving and changing culture.
Strong interpersonal skills with the proven ability to build and establish rapport with a diverse array of people.
Ability to work independently and manage time effectively and work as part of a team and display a positive attitude.

Physical demands, environment and schedule

A mix of normal office conditions, outdoor exposure to all weather conditions, construction areas with uneven surfaces, and areas exposed to loud audible noises
Occasional travel may be required.
Abnormal working hours may be required – including time before, during or after the workday to attend community events and engage in service to boards and/or agencies and other community organizations. Required to be on call after hours and weekends as needed.

Posting Requirements

We accept online applications through our career site at jobs.spireenergy.com.

Disclaimer: The above statements are intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Spire Inc., and its subsidiaries are an Affirmative Action and Equal Employment Opportunity employer.

Learn more about this Employer on their Career Site

Mgr, Ops - SE