Registration Clerk-Welcome Desk

Description

Job Title: Registration Clerk
Location: Monticello, Illinois
Department: Admitting
Position Type: Full-time
Hours per week: 40
Schedule: Monday-Thursday 9:00am-5:30pm Friday 8:30am-5:00pm
Holiday Requirement: Rotating holidays beginning in 2027
Hourly Rate: $16.05-$18.43
*Compensation dependent on experience
# of Openings: 1

Kirby Medical Center is looking for an outgoing and driven individual to join our registration team at the Welcome Desk.This high customer-focused position will welcome patients to our beautiful facility and help by directing them to their proper destination or by helping them register for their outpatient procedures. If you have an outgoing personality who can relate to many, then this could be the perfect fit! 

Job Responsibilities:

• Answer calls professionally and direct them to the proper department.
• Treat patients and their families with respect and dignity; ensure confidentiality of patients’ records.
• Register patients for scheduled admissions and outpatient procedures.
• Collect and document insurance information correctly.
• Collect co-pays when appropriate.
• Demonstrate the ability to be flexible, organized, and function well in stressful situations.

Benefits:

• 40 hours PTO effective date of hire
• Tuition Assistance opportunity
• Health, Dental, Vision and Life insurance effective date of hire
• Generous 401(k) match effective after 90 days
• Quality/Goal incentive annually
• Free Wellness Program

Requirements

• Demonstrated problem solving and decision-making skills
• Excellent patient interaction
• High school graduate or equivalent preferred
• Health Insurance knowledge a plus
• Previous customer service experience preferred

Kirby Medical Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.