Description

Prepared Foods Assistant Manager

Reports to: Prepared Foods Manager

Pay Grade: 7 (Full Time, Salaried Exempt)

Supervises: All department staff, along with other members of the Food Services management team. Other managers will primarily supervise to allow for administrative focus.

Purpose: To assist the Food Services Manager in managing the administrative tasks of the Prepared Foods department. Tasks include but are not limited to: scheduling, payroll, ordering, data entry, member sales, and maintaining employee lists to meet all administrative goals for the department.

Job Responsibilities

Customer Service

Serve customers, including employees, in a prompt, friendly and courteous manner.
Ensure proper labeling of all items according to established food safety rules and pricing.

Supervision

Assist Prepared Foods Manager in scheduling and training department staff.
Understand and be able to delegate and set work priorities for department staff, particularly in the Deli, Cheese, and Beer & Wine departments, when needed.
Participate with Prepared Foods Manager in hiring, attending to disciplinary issues with employees, training, and completing performance evaluations per the collective bargaining agreement.
Assist Prepared Foods Manager with bi-weekly payroll.

Purchasing

Oversee the purchasing and inventory of department products and supplies.
Receive orders and update pricing in inventory log regularly in Catapult, the inventory and point of sale system used at Hunger Mountain Co-op.
Review invoices as received for accuracy and submit to Finance for payment.
Submit credits to suppliers where applicable and follow up on credit receipt.
Provide Prepared Foods Manager with pricing indexes and comparisons, as requested.

Technical Support

Ensure department compliance with unit pricing.
Program and maintain scales to ensure accurate pricing and scanning.
Troubleshoot, when necessary, equipment malfunctions across the department, informing the Prepared Foods Manager of equipment needs.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The job duties and responsibilities as listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform.

Qualifications:

Demonstrated ability to follow through on commitment.
Ability to cultivate a supportive and team-oriented work environment.
Ability to follow all safety policies and procedures of Hunger Mountain Co-op.
Ability to provide excellent service to customers, vendors, and co-workers and abide by Hunger Mountain Co-op’s service policies.
Ability to work well with others in a cooperative environment where teamwork and constant communication are essential.
Ability to work a flexible schedule, if necessary, based on business needs.
Ability to follow attendance policies of Hunger Mountain Co-op.
Ability to project a friendly, helpful, and outgoing personality.
Organized, pays attention to details.
Experienced in deli, restaurant, catering or food service.
Experience serving the public.
Ability to lift 50 lbs.
Ability to give clear instructions.
Ability to manage multiple demands and remain calm.
Computer experience with Microsoft Word, Excel, and Outlook.
Knowledge of natural foods.

Updated December 2025

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