Patient Access Manager - Full Time

About Montrose Regional Health:

• As the leading healthcare in the Uncompahgre Valley, MRH offers patients personalized and professional healthcare backed by the latest technology experience, and partnership, we continue to evolve and broaden our comprehensive services in 23-specialties and sub- specialties. We are the hospital, the healthcare resource, and the employer of choice in our communities. Montrose Regional Health is a not for-profit accredited by the Joint Commission meeting the highest standards of healthcare.

About the Department:

• At Montrose Regional Health, we want to do our very best to make you comfortable while you are in our care. Whether you're coming to Montrose Regional Health as a patient, prospective patient or to visit a loved one, we will do everything we can to make your visit comfortable.

About The Career:

• Manage Patient Access Process Improvement Coordinators, Leads and staff. Provide support in maintaining the day to day operations. Managing would include validating that all operations are completed on a daily basis, and any outstanding processes are addressed and supported. Identify Meditech System or Relay issues, and make recommendations for system changes. Work with Lead staff to plan and schedule resources to meet timely and complete registration processes as well as achieve departmental goals including point of service cash collection in all areas. Maintain a detailed knowledge of all process's within the department. Main Admissions and ED may require daily staffing changes to maintain quality and productivity. Due to 24/7 shifts it is urgent that all shifts are supported to maintain standardization for processes within the department. Implement new projects, while maintaining day to day operations. Maintain internal dashboards, while identifying areas in need of improvement and making recommendations for improvement practices. The registration of patient's in all patient access areas secures patient safety while maintaining an accurate and timely bill. Accurate and timely billing is revenue generating for Montrose Memorial Hospital. The correct registration also supports a clean claim, avoiding a denial from payor related edits, and maximizing reimbursement.

All About You:

• High school diploma or equivalent.
• Associate degree preferred
• CHAA (Certified Healthcare Access Associate) preferred.
• Knowledge of: Medicare, Medicaid and third-party payer requirements, guidelines and policies preferred.

What We Offer:

• Mentoring
• Continuing Education
• 401 K Retirement Plan with employer match
• Multiple health options to selection from
• Ability to earn an additional $5.00 per hour by participating in our Professional Development Ladder program

Our Brand:

• Integrity & honesty in everything we do
• Service with care and compassion
• Excellence
• Leadership with innovation & Creativity
• We care for our team like family.

* This position is located in Montrose Colorado

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