Under moderate supervision, performs a variety of operational functions in support of departmental and Bank goals and objectives.
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Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Process and prepare return file for overdrafts.
- Process disputes on dispute tracking system.
- Balance various general ledger accounts.
- Complete Social Security Administration income request verifications.
- Process initiated and received Federal Reserve Bank check adjustments.
- Process incoming ACH returns.Â
- Process incoming Chargeback files.Â
- Process research requests for various areas of the bank, including research related to Subpoenas.
- Handle requests and complete work in order to complete the service standards and turnaround time for the department in support of, Service Beyond Expectations Begins With Me.Â
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Other Duties
- Other duties as assigned.
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Skills/Abilities
- Highly organized and able to multi-task.
- Self-starter and team-oriented.
- Committed to customer service.
- Experienced in Microsoft Word, Excel, and Outlook.
- Efficient with a 10-key data entry.
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Supervisory Responsibility
This position does not have supervisory responsibilities.
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Work Environment
This job operates in an office setting, the opportunity to telework is not available. Â This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Â Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Â
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Physical Demands
This position requires manual dexterity, the ability to lift files and open cabinets. Â This position requires bending, stooping or standing as necessary.
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Travel
Limited local travel may be required for this position.
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Education and Experience
- High school diploma or equivalent.
- Previous Banking experience preferred.Â
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This position is classified as non-exempt, and as such it is paid on an hourly basis. The pay range for this position is $17.00 per hour to $18.00 per hour. Other compensation includes overtime paid at one and one-half times the normal hourly rate for any hours worked in excess of 40 in a workweek.Â
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This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match.
Equal Employment Opportunity/M/F/disability/protected veteran status
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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Â Duties, responsibilities and activities may change at any time with or without notice.
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