Medical Assistant

BASS MEDICAL GROUP

Posted 3 months ago, valid for 23 days

Morgan Hill, CA 95037, US

Competitive

Full Time

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Sonic Summary

The job involves performing administrative and direct patient care tasks in a clinical setting, including patient check-out and obtaining lab/test results.
Candidates should preferably be bilingual in English and Vietnamese and have experience with Electronic Medical Records, particularly EPIC.
The position requires customer service experience, proficiency in medical terminology, and familiarity with various insurance payers, including Medicare, HMO, and PPO.
Excellent communication skills, problem-solving abilities, and strong computer skills in Microsoft Office are essential for this role.
The salary for this position is competitive, and candidates should have at least 2 years of relevant experience.

Description

Duties:

• Perform all administrative and direct patient care tasks in a clinical setting to patients at check out.

• Obtain Lab/test results from outside as well as sending standing orders to designated labs

• Processing prior authorizations for various tests MD orders

• Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment

• Working closely with providers to coordinate patient care needs

• Providing patients with referrals for continuing care

• Educate patients about medical processes and procedure

Requirements

Qualifications:

(PREFERABLY BILINGUAL - ENGLISH/VIETNAMESE)

• Electronic Medical Records programs,(EPIC Preferred)

• Customer Service Experience

• Multiple Phone Lines/Experience in a fast paced work environment

• Medical Terminology, OSHA and HIPAA training

• Experience with Medicare, HMO and PPO insurance payers

• Excellent verbal and written communication skills required

• Proven problem solving, analytical and decision making skills

• Strong computer skills (Microsoft Word, Excel and Outlook)

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