Social Services Worker (6956)

Job DetailsJob Location: PMC-Morgantown, WV Corps - Morgantown, WV 26505Position Type: Full Time RegularEducation Level: Associate DegreeSalary Range: $13.75 - $14.25 HourlyJob Category: Social ServicesWork Location:   Morgantown, WV Corps Work Schedule: Regular Full Time This position is responsible for: Provides social service assistance to eligible clients in the following areas: food, lodging, clothing, furniture, and financial assistance; interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures. Key Responsibilities: Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients’ disposition and other pertinent information such as income, expenses, family, and work history; assists clients in completing applications for assistance; photocopies social security cards, picture identification cards, payroll statements, utility bills etc. Prepares, completes, and processes food, clothing, and furniture vouchers for eligible clients; directs clients to Lodge kitchen, Thrift Store or Distribution Center for assistance. Provides clients with food from pantry; receives and stocks items donated for the pantry; maintains an itemized account of pantry disbursements and inventory. Processes rent and utility financial assistance for eligible clients; contacts utility organizations and landlords to arrange and process financial assistance. Assists eligible clients needing transportation assistance based on medical or relocation needs; arranges transportation through bus-line and contacts family members, friends, churches for assistance. Serves as liaison to other agencies to obtain/coordinate assistance on client's behalf; builds and maintains professional working relationships with community agencies. Prepares and files client records in a timely manner ensuring all information is accurate and up to date; obtains signatures of clients as needed; reviews and tracks all client records to determine if client is active or inactive; maintains confidentiality of client information. Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same. Answers telephone in a courteous and tactful manner; assists clients by providing accurate and complete information regarding the Social Service Program operations and/or services; assists public in locating missing persons. Assists in monitoring shelter residents as needed. Physical Requirements and Working Conditions: Ability to meet attendance requirements. Ability to read, write, and communicate the English language. Ability to perform mathematical calculations. Ability to type and keypunch information into a computer. Ability to sort and file documents alphabetically and numerically. Ability to operate various general office equipment including a telephone, typewriter, computer, and adding machine. Limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25 lbs.) 5-10% of work time. Duties are usually performed while seated.  Sitting may be relieved by brief or occasional periods of standing or walking.   ​​​​​​​Employee Benefits: Paid Time Off Retirement Savings Plan Available Supplemental Insurance Available Voluntary Life Insurance and more! WHAT ARE WE LOOKING FOR IN YOU:Education and Experience: Associates in Human Services or Related Field required; Bachelors preferred AND   One year of experience working in a social or public service environment with experience assisting the public OR   Any equivalent combination of training and experience that provides the required knowledge, skills, and abilities.   Licenses and Certifications: Valid State Driver's License. Equal Opportunity Employer: Veterans | Disabled