Agentic Commerce Delivery Lead

We are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance.  Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration.  With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.  Visit us at: www.accenture.com/song

You are:

We are looking for a highly effective Delivery Lead to join our team. An individual filling this role will be responsible for the overall success of Digital Commerce, Experience Platforms and Agentic programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, experience design, and technology disciplines.

The work:

• Work in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale marketing, commerce and content solutions
• Develop strong working relationships with the senior management team and identify follow-on project opportunities
• Plan and estimate delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
• Manage day-to-day on-shore and off-shore project teams during the project lifecycle
• Manage the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
• Manage experience-led teams in developing strategic vision and creative UI/UX design
• Manage and contribute to solution plan definition
• Manage and contribute to development of the platform migration and global roll out strategy and execution
• Interact with client stakeholders for business justification, funding, scope and timeline
• Contribute to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources

Here’s what you’ll need:

• Minimum 7+ years of experience leading the successful delivery of commerce platforms projects with recent experience in Agentic Commerce delivery.
• 5+ years of experience implementing comprehensive marketing suites such as Salesforce Commerce/OMS/Revenue Cloud, Adobe Commerce Cloud, SAP Commerce, MACH-based Commerce

Bonus points if:

• Bachelor's degree or equivalent (minimum 12 years) work experience 
• Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms.
• Minimum 3+ years of experience delivering projects which have integrated a number of the functional capabilities listed below:
  • Customer Data Platform
  • Digital Analytics
  • Digital Asset Management
  • eCommerce
  • Integration Platform
  • Journey Orchestration
  • Marketing Automation
  • Personalization
  • Search / SEO
  • Web Content Management
  • Multi-device support (smart-phone, tablet, desktop, console, set-top box)

• Experience in algorithmic decisioning or management

• Experience with defining, designing and implementing a development architecture leveraging CI/CD principles
• Strong understanding of PCI/PII security and data privacy requirements
• Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings
• Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
• Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 09/20/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range
California $132,500 to $302,400
Cleveland $122,700 to $241,900
Colorado $132,500 to $261,300
District of Columbia $141,100 to $278,200
Illinois $122,700 to $261,300
Maine $112,900 to $222,500
Maryland $132,500 to $261,300
Massachusetts $132,500 to $278,200
Minnesota $132,500 to $261,300
New York $122,700 to $302,400
New Jersey $141,100 to $302,400
Virginia $122,700 to $278,200
Washington $141,100 to $278,200

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