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We are hiring Community & Content Moderators to support a fast‑growing global social media and social commerce platform. This role focuses on platform safety, trust, and policy enforcement, not customer service.

As a Community & Content Moderator, you will review user accounts, private messages, group chats, and appeal requests to ensure content aligns with platform policies and community standards. Decisions made in this role directly impact user safety, platform integrity, and regulatory compliance.

This is a non‑voice, judgment‑based role requiring strong decision‑making, consistency, and the ability to work with sensitive content.

What You’ll Be Supporting

A large‑scale social media and social commerce platform
User‑generated content including posts, private messages, and group chats
Account enforcement actions and appeal reviews
Platform policies related to safety, authenticity, and acceptable use

Key Responsibilities

Review and moderate user accounts and content according to defined policies
Evaluate reports related to private messages and group chats
Assess and process account and content appeals
Make consistent enforcement decisions based on platform standards
Accurately document moderation actions and rationale
Meet quality, productivity, and consistency benchmarks

Work Environment

100% non‑voice, case‑based work

Structured workflows with repetitive decision‑making
Prolonged screen time
Exposure to content that may be sensitive, explicit, or emotionally challenging
On‑site call center environment

Schedule & Availability

On‑site role in **Morrow, GA**
Must be available **Monday–Saturday**
Operating hours range from **8:00AM through 2:00 AM EST**
Ability to work evenings and late‑night shifts is required
Fixed schedules once assigned

Compensation

Competitive hourly base pay: $22/hr.
Full‑time, on‑site employment
Full health benefits (Medical, Dental, Vision)
Cell phone benefits ($25/month per line; restrictions may apply)
Referral for Life Program™ and abundant advancement opportunities

What We’re Looking For

Minimum **6 months of experience** in content moderation, trust & safety, risk, fraud, e‑commerce operations, or similar policy‑based work
Strong judgment and ability to make consistent decisions
Familiarity with major social platforms (e.g., short‑form video, social media, or online marketplaces)
Comfort enforcing rules without emotional escalation
High attention to detail and documentation accuracy
Psychological resilience and stress tolerance
Reliable attendance and schedule adherence

Important Role Disclosure

This position involves reviewing content that may include **sensitive, explicit, or disturbing material** as a normal part of job duties. Candidates should carefully consider their comfort with these essential functions before applying.

Hiring Process

Qualified candidates will complete:

1. Pre‑employment screening and assessments

2. Recruiter interview

3. Operations validation interview

The Operation Validation interview serves as the final step to ensure alignment with job expectations, schedule, and work environment before hire.

Why Join This Program

This is an opportunity to join a newly launched U.S. moderation program, where early team members help establish quality standards, workflows, and platform trust from the ground up.

Equal Employment Opportunity

VXI is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

ADA Accommodation

If you need a reasonable accommodation during the application or interview process, please advise your recruiter so they can coordinate with Human Resources to ensure accessibility consistent with applicable law.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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