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Front Desk Associates

True North Hotel Group Inc
Posted a month ago, valid for 23 days
Location

Moscow, ID 83844, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • True North Hotel Group is hiring a Front Desk Associate for the Fairfield Inn & Suites in Moscow, ID.
  • The position requires a high school diploma or GED and 1 to 3 months of related experience or training.
  • Key responsibilities include greeting guests, checking them in, responding to inquiries, and resolving complaints.
  • The job includes clerical duties such as answering phones and managing reservations, with the ability to lift objects up to 50 pounds.
  • True North offers competitive salaries and a supportive family culture, emphasizing equal opportunity for all applicants.

True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at the Fairfield Inn & Suites in Moscow, ID. We offer awesome benefits and a great family culture. 

RESPONSIBILITIES

  • Greets guests and checks them into hotel, issuing room keys, directing guests to rooms and other areas.
  • Responds to guest questions either in person or over the phone. 
  • Fulfills guests’ needs, ensuring their stay is as enjoyable as possible; assists with dining, entertainment, and transportation reservations, as needed.
  • Resolves guest problems/complaints.
  • Clerical duties include answering phone calls, taking messages, entering reservations, filing, photocopying, faxing, and mailing.


QUALIFICATIONS

  • High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred.
  • Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance.
  • Experience in hospitality is a plus.

 

We look forward to hearing from you!

True North is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information




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