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Location: Mount Airy, MD
Department: Heat Tracing Solutions
Reports To: Business Manager
Position Type: Full-Time
About Us
Thermal Devices is a leading industrial distributor specializing in industrial heating and process temperature control solutions. We provide technical expertise, engineered solutions, and exceptional customer service to manufacturing, industrial, contractor, and engineering customers throughout North America.
Job Overview
The Project Estimator & Technical Sales Specialist is responsible for supporting the sale and application of industrial heat tracing solutions through technical estimating, project support, and consultative sales activities. This role serves as a key technical resource for customers, contractors, engineers, and internal stakeholders by developing project estimates, recommending solutions, and supporting successful project execution.
The ideal candidate possesses strong technical aptitude, customer relationship skills, and the ability to translate customer requirements into practical heat tracing solutions. This individual thrives in a fast-paced environment and is motivated by solving complex technical and commercial challenges.
Key Responsibilities and Duties
- Prepare project estimates, quotations, and technical proposals for industrial heat tracing applications
- Review construction drawings, specifications, take-offs, and project documentation to determine project requirements
- Assist customers with product selection, system design recommendations, and application guidance
- Coordinate with manufacturers and suppliers to ensure accurate technical solutions and pricing
- Maintain project documentation, estimate records, and customer communications
- Support project execution activities to ensure customer requirements are met and projects remain on schedule
- Develop and maintain relationships with contractors, engineers, industrial customers, and distribution partners
- Identify and pursue new business opportunities within assigned markets and territories
- Conduct consultative sales activities focused on understanding customer applications and recommending appropriate solutions
- Support customer retention and growth through responsive service and proactive communication
- Participate in customer meetings, site visits, and project reviews as needed
- Serve as a technical resource for customers and internal teams regarding heat tracing products and applications
- Troubleshoot technical issues and recommend solutions that meet customer needs
- Maintain a high level of product knowledge and industry expertise
- Collaborate with Sales, Operations, Customer Service, and suppliers to support project success
- Participate in special projects and perform additional duties as required
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Business, Construction Management, or related field preferred
- Experience in construction estimating, project management, technical sales, industrial distribution, or related field preferred
- Experience with estimating software, project take-off tools, or construction documentation preferred
- Strong technical aptitude and ability to understand industrial mechanical and electrical systems
- Ability to interpret construction drawings, specifications, and technical documents
- Excellent communication, presentation, and customer relationship management skills
- Strong organizational and project management capabilities
- Ability to work independently while managing multiple priorities and deadlines
- Proficiency with Microsoft Office and CRM/ERP systems
- Primarily office-based environment located in Mount Airy, Maryland
- Frequent interaction with customers, suppliers, and project stakeholders
- Occasional travel to customer facilities, construction sites, and industrial manufacturing plants
- Standard Monday through Friday work schedule
- Ability to sit or stand for extended periods
- Frequent use of computers, telephones, and other standard office equipment
- Ability to occasionally visit industrial and construction environments
- Occasionally required to lift up to 20 pounds
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